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Coolpad India Complaints & Reviews

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Last updated Sep 4, 2022
Complaints 507
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Coolpad India Phone Numbers

Toll free
1800 1027 159
294
155
Phone
+91 22 3043 0101
152
77

Coolpad India Website

Coolpad India Head Office Address

1st Floor, Tharun Tower, SA Road, Chaithanya Hospital, Kadavanthara, Kerala
Cochin
Kollam District
Kerala
India
682016

Coolpad India reviews & complaints page 6

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M
mohammed ashiq
from Nattam, Tamil Nadu
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coolpad virus

Address:641604

Some malware app s which installed again and again
1.com. System. Build. Filze
2. Code. App. Log. Configs
3. Print spooler
4. Etc.
This virus getting reinstalled and showing ad and downloading unwanted apps... I hate this mob.. Is their any solution to remove this * virus
Even you click close x icon it download the softwares to mobile
I can't use this mobile...
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M
Manju Satheesh
from Palackattumala, Kerala
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bad customer service

Please read full complaint

Hi i am satheesh kumar s, from kollam kerala, india gmail[protected]@gmail.com

I had sent my phone for screen
Problem solving. Now it is away from me for 3 months. If i brought samsung, apple, sony etc. Will get in less than 2 months. My device is coolpad cool play 6. I simply payed money i didn'n get it back. I need it back before march 11. If i didn't get it will move legally...
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P
prasad virkar
from Mumbai, Maharashtra
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job no: measpmh029j0344 need assistance for bad service.

Address:Thane, Maharashtra, 401107

Hi,

This is coolpad customer prasad virkar, i’m facing very worst service from coolpad support. I had battery and camera problem in my handset so i have submitted this to s g telecare pvt ltd, borivali, mumbai. They told me that they will fix this within maximum 10 day, now its 14 days passed still they told me that my handset part is not available & again it will take 10day to dispatch parts. So i’m facing lots of problem...
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S
sandip2010
from Kolkata, West Bengal
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charging cable / I am complaint

Address:Kolkata, West Bengal, 91

On 16.10.2017 i have bought a new coolpad cool 1 mobile from Amazon.
but due to same charging problem i went to registered service centre of cool pad at kolkata near yogayog Bhavan on 08.01.2018 as per instruction of customer care service of cool pad . The service centre agent told me that the charging cable has dispute or damage so it will take some time to get new cable but it will take max to max 15 days but today 29.01.2018 till...
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A
Amit Way
from Ludhiana, Punjab
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my handset charger

Address:Ludhiana, Punjab, 141008
Website:coolpadindia.com

Helo. My name is bharat i am form ludhiana. Punjab. I have coolpad cool 1 my handset charger was not working i go to coolpad service center in ludhiana for changeing my phone charger 6.1.2018 than coolpad coustemar service was say me u come monday than i replace u r charger now date is.27.1.2018 he was not change my charger his service center was time give me day to day plz solve this pproblem...
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S
sunny881981
from Ahmedabad, Gujarat
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they have delivered me the wrong charger of coolpad note 5 phone

Address:Ahmedabad, Gujarat, 380003

When i bought this phone they have delivered me the duplicate charger of my phone. First few weeks charging was good and fast but suddenly problem came for the charging. When I complaint to coolpad customer care they told me to go to coolpad care in your area to replace that.
When i visit there they told me that this is duplicate charger as there is no such coolpad logo or sign on the charger, so they refused to replace it. And then...
+2 photos
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R
Rreeta
from Delhi, Delhi
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service not provided under warranty

Hi
I hd purchased cool pad note 5. It's have minor software issue from the date of purchase. But I hv ignored it. When issues become major then I hv visited sikander pur (gurgaon) service center before 3 days to expire of warranty. Firstly they hv wasted my 1 and half hourr for bill after that they hv taken my phone and give me phone in 15 minutes and told me that they hv updated my software issues. And they hv not given any receipt...
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A
ASHWIN KUMAR chouti
from Hyderabad, Telangana
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coolpad note 5 mobile heating issue

Address:Medak, Andhra Pradesh, 502001

I purchased coolpad note 5 lite mobile from amazon when i call some one receiver unable to hear my voice.
As name says lite phone is light and the manufacturers also taking the issue light. I browsed for it and the same issue facing so many people and they said same problem,
As i think the mannufacturer should recall the mobiles and should pay compensation to the customer...
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S
Sarthak kar
from Talcher, Odisha
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coolpad note 5. i am complaining about usb problem.

Dear sir,
I am using coolpad note 5. When i am conecting my phone to my laptop of windows 10 through usb cable at notification bar it does not show for transfering files but it charges. I have also enabled usb debugging in developer option. It does not show the notification for transfering files. So sir please guide me so that i can transfer files. Sir it's urgent please help me....
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D
davidraj david
from Chennai, Tamil Nadu
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whatsapp profile picture is not "save to my gallery" option

Address:Chennai, Tamil Nadu

I have used coolpad note 5 mobile.

And,

Open whatsapp profile picture.

And,

Click the toggle for share option.

Not showing the icon for "save to my gallery" option.

How to solve the problem?

Any update package immediately release the mobile...
+1 photos
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R
Rohan Paste
from Mumbai, Maharashtra
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coolpad mega 2.5d grey

Address:Mumbai City, Maharashtra

I had purchased this phone on19th feb 2016 after 5 months i got the problem of mic. I contacted service centre with same problem for 7 times and they just gave me my cell as it is no change is there now there is also an battery issue it drain out quickly in less than 2 hours please either replace it or repare it. Its enough now phone also hangs a lot. I just want my mobile back or refund my money...
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I purchased this product from amazon on 24 jun 17. Performance of product is not at all satifactory, any how i accepted the product.
It's battery did not support since beggining but some how i compromised & did not complain. But now the battery is lasting only for 1 to 2 hours after full recharge which is quit disturbing. Using the product has become totally a headache. No more this mobile can be accepted with such a huge warranty...
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D
Darling Chandu Naidu
from Rayachoti, Andhra Pradesh
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heating issue, fingerprint sensor not working

Address:Nellore, Andhra Pradesh, 524405

My mobile coolpad note 5 gives on 05.12.2017 your expected return date 19.12.2017. What happened..? What problem..? When to come in my mobile.. Still i'm not take in my mobile. Urgently i have to my mobile because i'm faced small problems in my business please quickly give to my mobile please please..!! I'm requesting yourself.. Please sir.. Thanking you....
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B
Bhavana Bagul
from Veraval, Gujarat
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my mobile data to be stolen from my mobile phone

Address:Surat, Gujarat, 394601

When ever i used internet data on my mobile phone, i noticed that pop up shows on the screen:- "data send", "data received", "channel close"

What is this?

Is my mobile phone data going to be stole.??

And one notification come everytime about harmful application. That is "cool show" application. I disabled it everytime..

I am using coolpad note 3...

Please focus on...
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A
Anil Sharma Anni
from Firozabad, Uttar Pradesh
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mobile coolpad note 5

This is to inform you that on dated 28/10/2017 i have handover my coolpad mobile (Imei -[protected] & [protected]) to m/s daya it solutions for some problem in fingerprint sensor since than continuously i am communicating with said authorized service centre & customer care every time i get ensure for next week. I am unable to understand appropriate date of next week.
Ultimately i came in your jurisdiction to get justice for...
+2 photos
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R
Rithick Rj
from Coimbatore, Tamil Nadu
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we need android update nougat version in wireless update immediately

Address:605004

Dear coolpad,

Hi i'm raja.. Im one of the coolpad note 5 user... We immediately need android update nougt version in wireless update...!!!

Plz i m very request u that i want wireless update fr 6 r 5 months once

So this is the my complaint plz quickly solve it...!!!

Many time i talk & dicuss about this problem to coolpad india in facebook page...!!! But he is not sloved...!!!br...
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M
Mohd Musharraf
from Sirsilla, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my problem not solved till now

Address:Hyderabad, Andhra Pradesh, 500018

Dear sir i have been giving my mobile for repairing from last two month but till now problem is not resolved still then my mobile is with the service center only and also i am the warranty customer neither, they are replying anything as when i do contact the service center customer they senior supervisor sasang patel he is also not ready to talk with me and when i do contact him many times, he is disconnected my call also as sir i cannot...
+1 photos
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K
K RAMESH KANNAN
from Chennai, Tamil Nadu
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new mobile battery life quickly down

Website:www.coolpadindia.com

Hi sir. I am ramesh kannan from tenkasi (Tamilnadu).
I buy one new coolpad cool 1 32gp 4gp variant in 19.12.2017 via tata cliq. This phones main features was long battery life i know. But now (With in one week) my phone battery backup is very too low.. What can i do... For example all compare to other same device its very poor battery performance..
Pls supoort me..
I thing coolpad company is provide service.....
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S
Sudeshmahi
from Delhi, Delhi
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I'm complaining about phone

I have purchase coop play 6 through amazon in oct 2017. I used the same hardly 15 days in which 2 time mother board complaint face by me ist it's mother board changed on 23 dec and again the same problem arise on 25 dec and submit mobile to service centre at laxmi nagar, new delhi. I used mobile more than 13 years but this time experience is very bad. Request replace my handset to new one please....
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L
lateef1988
from Amritsar, Punjab
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phone not repair in last 2 month

Address:Chandigarh, Chandigarh, 160101

Hi,
I have giiven coolpad note 5 to repair for not showing fingure print option in 4 November 2017 but still waiting they have no response, i called many time within 2 month but only one reply plz wait one week, still he is not respond and not given any deadline to return my mobile. and JOB no is RGJOBPAP/[protected], DATED[protected] and its still pending and all time he respond me plz wait 1 week....
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