Coolpad India — coolpad mega 2.5d charge issue not solved

Address:	Thane, Maharashtra, 400607
Website:	Amazon.In

, i purchased a coolpad mega 2.5 d from amazon.in after using 3 month i got a problem of no charging and also the battery discharging very quickly that is draining very quickly when i lodge a complaint to the service centre of the coolpad they told me that it is a motherboard problem and it will take a something 15 to 20 days to resolve it and they took my phone and this give me a letter that of the phone will be resolved within 1515 days and it will you back to you so after waiting so much time when i call them back they told me that the phone is not yet came from the service at the main company which were the phone is sent already sent and now they are not responding to my calls and i don't know what to do please solve the problem that is coolpad mega 2.5 d phone which already having a lots of problem with it i don't know why coolpad is doing with all these are already was that there is a 225 complaints and not single one is resolved now i don't know why coolpad is doing so it is a good brand name in indian sister indian market but if it is doing continuously like this it will surely going to lose his goodwill in the market i don't want to point out any brand name but please resolve customer complaint because it is a part of your duty to install the after sale services and also to provide after sale services to the customer i don't know but yeah this is the thing which i am getting very confused and the problem is that i am getting very worried about because we are the consumer we have the power and we also pay for the what we are expecting from the company please resolve all the problems and please give all the products which have you are having and you didn't dissolving it please resolve the company i don't know well actually i think the companies in china but it is not of how concerned you are a company you are a business you have to do the work for gaining the benefits and also because the customers are paying you you have to provide them the service as simple as that so please coolpad don't give your customers because if they get frustrated you have to stop your company ap as simple as that it is not i will give me tomorrow whatever you say but please resolve all the complaint i am saying from everyone's plus prospective ok so please please please resolve all the complaint and get their product back to them who are their owners it's a big request or you don't know what indians can do or you can also say them customer thank you