Coolwinks — amount (rs 266) deducted through phonepe from my account but coolwinks saying that they didn't get the payment.

Address:Garia, Calcutta, West Bengal, India, Kolkata, West Bengal, 700153

While purchasing sunglass from coolwinks the amount of rs 266 deducted from my account, but coolwinks saying that they didn't get the payment.
I done the payment through phonepe upi.
I also talked with phonepe. They confirmed that amount successfully credited to the merchant.
I lost my rs 266. Kindly, help to refund my money.

Transaction date: 30/11/2019
Amount: 266
Phonepe txn id: p1911302048277390345400
Bank reff. No.:[protected]
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