Coolwinks — fraud coolwinks

Address:	Mumbai City, Maharashtra, 400074
Website:	www.coolwinks.com

Coolwinks worst refund policy. I have returned 1 order 45 days back and i am still following up with the customer support and not got my refund back.

I won't recommend anyone reading this to shop on coolwinks as they have very poor customer support. 4 other friends of mine faced the same issue and they have not got the refund yet. They are doing fraud in their business...

There are three orders which are placed subsequently in the october month:

1. Cw[protected]-05 12:23:37 cancelled before dispatch

2. Cw[protected]-05 12:56:11 cancelled after dispatch and rto

3. Cw[protected]-05 12:59:06 delivered

Now what has happened is for the 1st and 2nd order i have received the cashback since it was the 1st and 2nd order of october month in the sequence, however for the 3rd order id cw[protected], which was actually delivered to me comes under the 3rd order for that particular month which may have not been qualified for the amazon pay cashback.

The 2nd and 3rd order which are same product where the 3rd order has been placed by coolwinks with some system error were courier to me by the same delivery person at a time. And it was told to me that you just receive one order and returned back the second order which was done accordingly.

They are not refunding the 1600 mentioning for the delivered product was the 3rd product