Corporation Bank — Complaint regarding FRAUD ECS from my Savings A/c.

Address:

New Delhi, Delhi, 110059

, I am presently a customer of Corporation Bank, (Nawada Branch), New Delhi-110059. [Branch Code:1312]. This matter started form 28/07/2016. The details are as follows.
(1) My Savings Bank A/c. No. is [protected].(Corporation Bank, Nawada Branch, Uttam Nagar, New Delhi – 110059)
(2) From my above mentioned A/c., one fraud ECS of LIC premium started from 28/07/2016, to one LIC policy of Ms. Nisha Bose.
(3) I do not know Ms.Nisha Bose and had never given any ECS mandate for her.
(4) The fraud was detected by me on 20//01/2017, when I scanned my account statement, I found that an ECS of Rs.1, 402/= was deducted from my savings bank account No. [protected].
(5) I immediately mailed the matter about the fraud transaction to Web Centre, Corporation Bank, requesting them to stop the ECS and to refund the total amount of the ECS transaction to me.
(6) On 30/01/2017, web centre, Corporation Bank, directed the Manager of Corporation Bank, Nawada Branch, to look into this matter.
(7) The Corporation Bank’s (Nawada Br.) Manager did noting regarding this fraud case and after my complaint also the fraud ECS was deducted. (Rs.1, 405/=) from my S.B. account on 28/01/2017.
(8) I am shocked to see that a Branch Manager was reluctant to take any action on a fraud case and under her direct supervision the fraud ECS transaction was taking place.
(9) I, gave a written complaint again to the Branch Manager about the Fraud ECS of 28/01/2017 (Photocopy of written complaint attached with this letter).
(10) A reply mail was received by me on 04/02/2017 accepting that a wrong and fraud ECS had been deducted from my Corporation Bank A/c. [Rs.1402/=] against Ms. NIsha Bose’s LIC premium whom I never seen or met.
(11) I requested the Manager of Corporation Bank, Nawada Branch, New Delhi – 110059, to provide me with the (ECS direct mandate form} but the bank manager replied that there is “NO ECS HAS BEEN ENTERED AT OUR END”. This proves that the bank had done a serious fraud with me and the manager is trying to Huss Up the case from their end.
(12) I therefore request you to kindly take up the FRAUD case at your end on URGENT basis as I am running from pillar to post for the last 4 months and nothing has been done from the bank’s end to solve my problem