Country Club India Complaints & Reviews

I would like to report an fraud incident wherein a large hotel / holiday company name country club India is cheating innocent people.

My name is Pratibha Gandhi, 55 years old lady. After my Husband's retirement, I had invested our life time savings Rs. 1, 30, 000 to buy holiday package for my family.

At the time of purchasing agreement, company representatives Mr.Fakhre Alam ([protected]) & Mr. Jai Prakash Yadav ([protected]) had given following commitments which were not fulfilled till date.

1) Entitlement of 6 Air Tickets
2) Facility to rent out property for 6N-7D in exchange of Rs.21, 000- Rs.35, 000
3) Life time free membership of Gym
4) Free stay at any property for 6N-7D in India & abroad without levying any charges

Through this post, I am registering my complaint for cheating by giving false commitments at the time of purchasing membership.
Based upon all the above points, I feel very unsatisfied and disturbed. Therefore, I urge you to cancel my membership application and refund the payment in my same bank account immediately.

Regards,
Pratibha Gandhi
Membership No. CCDL10CLUB10LB22465.

I am a member of country club and took membership more than 3 years ago. I was promised a number of things at the time of payment. I have a written confirmation on the same. Once i paid the money the sales person has ignored all that was promised and now even the branch office is doing the same. this is going on for more than 3 years and i have enough evidences to prove my point. I write to this forum as I hope someone takes cognizance of this mail. I have been complaining for more than 3 years on my membership but I have not received any feedback. The Pune office as well as the Hyderabad office keep avoiding my mails and calls. I have been promised number of things by country club but have not got any benefit so far. I really expect some responsible person to handle my case.

I am not mentioning my complaint details in here as there are atleast 10 mails to central customer care. If the person who reads this message cant find then then he / she is expected to call me on [protected] or reach me on [protected]@hotmail.com. I want to talk to a person who understand customer care and wishes to help a member who has paid hard earned money and following up patiently for last 3 years.

I have taken a membership vide no : CVHYD6CLUB215228, due to false advertisement by the marketing representative (rajashekar). Anyway i was being polite & asked for a refund by cancelling the membership. But the customer care executives are transferring the call to other department & to some other department & finally i got no response from them.

Hi, I am Huzefa Majunga, I have purchased a package from Country club Abu Dhabi and very next day cancelled my package, which was excepted and agreed for refund of full amount.
Commitment was given to return the money within 2 months and now it is more than 4 months.
I made multiple follow-ups to Abu Dhabi office but no response yet. ([protected]@gmail.com)

Country club offer. (Gymkhana membership)
1. You will get one week (6night/7 days) commelimentry holiday voucher for 10 year you and your family. (Utility applicable) : give only 2 nights / 2 years
2. Fitness membership for lifetime : na
3. Club membership for lifetime : na
4. Events membership for lifetime : na
5. Annaul mention charge (Amc 7000/yealy) : demand starts in jun 2016
6. Membership fees/ 57500 rs
7. Gift voucher 5000 x 4 no. For flight tickets : not given
8. As per commitments by you and replying from you club pay to me rs, 13916/- refund for banks charges : not given

Your all comitments are not fulfill, so cancel my membership and give refund with interest of my money
Pending : 06/05/2016

After becoming members of Country Club we (myself & my husband) we find that whole of Country Club in India & Dubai is full of Fraud, Cheats. Right from their Vice President Mr. Abdul Subhan to Marketing Managers, Asst. Marketing Managers are frauds & cheats. Through their false & illegal marketing we were made to invest in December 2015 as special festival offer to Country Clum members AED 40, 000 in short term deposit for 3 months with interest of AED 15, 000 at the end of 3 months. Later we were told that there is no such short term deposit scheme exists with Country Club. We demand that the culprit Mr. Manoj Mithbaonkar-Assit. Marketing Manager who is responsible for this illegal marketing to honor the terms & conditions of this Short Term investment. Otherwise, we will sue Country Club for illegal marketing causing us tremendous physical & mental stress for more than 10 months. Vice President Mr. Abdul Subhan promised to compensate utter wrong doings by Mr. Manoj Mithbaonkar but he has also proved to be hollow & rotten trunk of Country Club by not honoring his promise & commitment.
WE WARN the PUBLIC ALL OVER INDIA, U. A. E., OMAN, DOHA & QATAR, U. K. that Country Club/Country Vacations is total Fraud, Cheat organisation, think million times before becoming their members or investing your hard earned money with them. We are first hand example of becoming unfortunate members of this Fraud club. We are more than willing to share with all the full dossier of our utter bad experience with Country Club. Please feel free to communicate with us at [protected]@yahoo.com or [protected]@hotmail.com

My name is Satyanarayana Gudimetla,
I brought a plot in Highway Extension near to Aleru from Country Condos, In 2016 I took another plot and paid for registration in Feb 2016.

Planned to register one on my name and other one is on my niece Jyotishma Saggam.

My point of contact is: Sushma Reddy from David team.
She offered me both the plots beside means 300sqyds thats is the reason I took the second plot, so far no updates about the registration, A guy named John, I am trying to reach him since last 2 months, He given me two different plot numbers "5803 & 2303", "Highway Extension near to Aleru".

John answered my call once and responded once in Whatsapp saying the registration will be completed in 2 weeks, its almost 2 months and I am waiting for this since Feb 2016, almost 8 months gone, Now he is upfront rejecting my calls when I called him, not at all responding, what kind of service this is? I am not all ready to tolerate this anymore.

I want to be my flats registered ASAP.

Country club is completely a fake company. Distributing free voucher in shopper stop rajouri garden and many other places telling everything it a free gift. but they are charges 5500/- and that voucher is also fake. When you login in it shows sold out. They are wasting time of customers. Also selling membership for 10 Year in 1 lakhs 70 thousand. That is also big fraud. Run after taking money.

Please do something about this fraud company. Dated 12 oct 2016

Hi,

We received a call stating we gained few vochures and asked us to come to office and due to some other work we informed that we were not able to come to office.The representative was such rude and threatening ("If you were a boy i would have shown torture" ).These are the words he said to my cousin .Later I called and said we were not interested .He was continuously calling for about 30 times through out the day and forcing that we should come to office and collect those vochures... Very very rude behaviour and this is not how you behave with customers..

Very very poor customer service...

I got a call about a free stay as a result of lucky draw .in office c club representative misguided me about their membership plans and I deposited 5000 cash on 14feb 16.rest money was not paid as I changed my mind next day .then I asked for refund of my money.representative told me to write an application and assured me of refund within 40 days. till date no response and no positive reply from their office what to do next .contact no [protected]/[protected]

Membership details:

1. DT82#982 - Oct 2010 from Country Club Sarjapur Road branch, Bangalore
2. DTB136001 - Dec 2010 Upgraded at Country Club, Bandipur, Karnataka
3. DT82#3404 - Dec 2014 Membership renewed at Country Club Sarjapura Road Branch, Bangalore (Membership No: CVBG1CLUB5LB191220)

Name: Rupesh Kokal

I am still waiting for the membership details. There is no action from the Koramangala Customer Care as of yet.

It has been more than 2 years, since the renewal. And I am also following up with Manoj at the Koramangala Bangalore Customer care since 2 years. But I don't see any update as of yet on the membership. I had given the original membership agreement and membership cards to Manoj 12 months back and he mentioned, that I would receive the renewed membership at the earliest. But till date, I am still waiting.

As per Manoj, I have to pay Rs.25, 000/- more for the membership, for which I have asked him to send an email, but he has not sent any email with the details. As per the sales person (Sundar Reddy), I had to pay only Rs.20, 000/-, which I have already paid at the time or renewal. I would like to know why I am being charged Rs.25, 000/- again for the renewal. It seems the Sales and the Customer Care are having problems into reaching an agreement towards the membership renewal.

Request you to look into this on priority.

I have already sent an email with regards to this from my email address rupesh.[protected]@outlook.com to Central Customer Care email id: [protected]@countryvacationsmail.com

But there is no response or any email directing the bangalore customer care to update me on the membership.

When I check online on my vacation status, it says all are used, I am not even able to avail the bookings on my membership.

Already the membership agreements and the membership cards have been collected/returned to Manoj at Koramangala Bangalore Customer Care.

Also I have sent all these details with the agreement copies and membership details to the central customer care email as well as other customer care email addresses of the Koramangala, Bangalore.

I have been giving multiple calls to the Koramangala Bangalore Customer Care, but they always say that Manoj/Imran are not available. If I get to speak to Manoj, he would say that he will send out an email, but this has been going on for months. Even I don't get any response via emails.

If nothing can be done on the membership, I would like to get a full refund on the same. Why should I go through this mental agony.

My membership details are as below sir
Dear FARID PATEL Welcome to Country Club, We recieved your application. Your THUMBS UP SILVER (Club 5 Yrs 6N7D Blue U12) membership number is CVBG1TCLUB5LB226320. I have been told that the emi amount would per month 1300 that will be deducted from your paid amount not he Abdul did transaction 20000 but remaining amount is yet not credit back sir please help me how I will get back my hardly earned money.

Thanks
Farid [protected]

Sir,
I have purchased ur 30YR BILLIONIARE PLATINUM+DAE vide agreement no 3906 at vanue code CCDL10, Rohini, Delhi, last night at 8'clock value rs. 2, 60, 000. Sir i want to cancel this agreement because i am not satisfied by your representative(vishal rai)because they promised a lot but i have not found many promises in agreement which was commited & signed your agreement with fake commitments.No Recpts were given agst payments by your branch & i have not signed my credit card pymt slips.
I have given payment Rs 2, 30, 000 through my credit cards as follows :

Sbi card no 400667******4750 Rs 1, 90, 000 (Rs one lac Ninety Thousand )

ICICI Card No 437551******8003 Rs. 40, 000( Rs Forty Thousand )

So, kindly please cancel this agreement & Returned my Payment as soon as possible.that will be highly appreciated ur brand image. Sir, i request no more discussion regarding in matter.sir they dont have any printed matrial regarding any membership they do there fake promises to every new guest who become member then he knews that on agreement all wrong commitments have been done. Pls stop these nonsense shop of country club india

Regards:
Rajeev Kumar Gupta
Email: r[protected]@gmail.com
B-126, Top Floor, Prashant Vihar, Delhi
[protected], [protected]

I think the Agreement is illegal and void, as the same can be cancelled by one person only. I mean, i am not able to cancel my Club Membership even after payment of 1.40 lacs. The interest amount of 1.40 @ 8.25 (simple FD is approximately Rs. 12000/ per annum on composite basis. However, we are getting no facilities and even the club usages. In case the Owner is not providing any services, the money given must be refundable,
Inspite of that the people are asking for AMC dues every day even, when we are not using their properties and we cannot book at our own. The dates of booking and the period is not available. if it is my property, why cant i use it. If it is not my property, why should i pay for its maintenance without its use.
I am surprised, When the leadership of India is in the hands of BJP or PM shri Modi, such kind of people and business still exists.
I humbly request your goodself to please take necessary action at the earliest.

Country club csm office is full of fraudulents, When they explained me the price and all I clearly said that my pocket doesn't allows it. Then Mr Ashwani came and offered me to pay half of the money, and he will convert that in to an emi of 36 months, and after the period of 36 months pay the remaining amount and that again will be converted in to emi. I asked him that if he could convert it in to 36 emi because my bank doesn't convert in to 36 emi, my bank does it in to 12 emi.
Mr Ashwani said that he will do it from his end, he has to send a request to the bank in case of over 24 emi, and bank will approve.
When I said to confirm if bank will accept your request or not, he went somewhere and came back with a confirmation, he said that he has confirmed with his account department that it can be done and he will take care of this and also tjis would be interest free. On this confirmation I swapped my credit card and confirmed once again if emi conversion would be done by merchant, he said yes.
2 or 3 days later when I confirmed with my bank, they said that no such request landed, and they cannot help me with 36 emi, as bank policy allows only 12.
Then I called the agent Mr Pushpendra, who explained the plan and works under Ashwani. He said emi conversion is done, but he will confirm it once again.
On seeing that nothing is happening, I went to the office, Mr Ashwani said that their request is rejected, and asked me to request the bank to convert it in to 36 emi, and they will take care of the interest. One day later I visited again, as my bank denied my request, Ashwani said I can help you getting a new HDFC card, and on that credit card you can get 36 emi option. After getting card make the payment from that card and I will refund the amount swapped from previous card. I told him that I already have hdfc cc, which do not have that limit remaining. He said he can still help me get another cc. Then I got to know that he is either a fraud or has jo knowledge, he is just making false promises, my wife worked in hdfc for around 6 years and she said that it is impossible to get another card of same bank, then he asked me to drop a mail to customer care.
I did that, but no reply came, I visited again, and this time he refused that he made any such promise. He said that we were responsible to convert the amount in to emi. His staff supported him.
During registration Pushpendra and Ashwani asked me to say that this is one time payment and not emi conversion on the confirmation call, his senior Mr Sachin played that call recording and said he can't do anything. I didn't show him but I also have recording of the call and conversations where it is very clear that we have emi discussions since beginning.
Now my request to them is simple, either convert this amount in to 36 interest free emi, as promised or cancel my membership and refund money, so that I cam pay this amount to bank.
Please help!!!

Hide quoted text

Sir, I have purchased ur 30YR BILLIONIARE PLATINUM+DAE vide agreement no 3906 at vanue code CCDL10, Rohini, Delhi, last night at 8'clock value rs. 2, 60, 000. Sir i want to cancel this agreement because i am not satisfied by your representative(vishal rai)because they promised a lot but i have not found many promises in agreement which was commited & signed your agreement with fake commitments.No Recpts were given agst payments by your branch & i have not signed my credit card pymt slips. I have given payment Rs 2, 30, 000 through my credit cards as follows :

Sbi card no 400667******4750 Rs 1, 90, 000 (Rs one lac Ninety Thousand )

ICICI Card No 437551******8003 Rs. 40, 000( Rs Forty Thousand )

So, kindly please cancel this agreement & Returned my Payment as soon as possible.that will be highly appreciated ur brand image. Sir, i request no more discussion regarding in matter.

Regards: Rajeev Kumar Gupta B-126, Top Floor, Prashant Vihar, Delhi [protected], [protected]

This is sahil dodal member to country club from aurangabad maharashtra. This complaint is written to you as it's more than 6-8 months from becoming member to the club i have still not received my membership cards. I have also followed up with the staff in aurangabad but there is no response from their side. This matter was is not been looked upon as to why cards are not being delivered to the customers.
This kind of service was not expected from country club.
Membership to the club is taken in the name of sandeep dodal and additional 3 members are added in the name o[censored]nmesh dodal. Membership cards are not received for unmesh dodal's family.
See you it that the cards are received as soon as possible.

Sahil dodal

Hello. Sir I am from raipur chattisgarh name .inder k sachdev.I have done all types of payments but when I go for reservation for holiday they are cheating me.I am blue season member of your club so I get holidays ninth days earlier but they are not providing. Then after he send a mail of booking in goa vacations but now they are saying that he will cancel my vacations.if my trip is not confirmed I will go for fir in police after that I can't stop.thanks

Hi,

This is milind, i was contacted by akram khan for purchasing 3 year membership worth 15k & one year fitness program. I paid 15k to country club in vikhroli office. I was told final receipt will be given by email with all details such as one year fitness + event passess + 3 year holidays + once extra voucher but when contacted on the representive number he is no more accepting my call. Also vikhroli - ghatkopar office also closed. I have been cheated by akram khan, [protected]. I request to look in to this matter & give me justice for money i paid

I got a gift voucher from CountryClub in Dubai. They offered me a freestay in hotel in one of the countries they told me.
They gave me a paper which has my Id number on it as well as all the details the payments and everything!
Now im entering the voucher number on the site so it says that it has been used or expired. It has only been a month.
Please tell me what to do