Country Club India Complaints & Reviews

I used to go to Phoenix market city Kurla branch country club gym. Suddenly without prior intimation, they changed the location to R City mall. None of their phone numbers work. It's completely a fake company. I want my money back or else face the consumer court case. I don't want to go to new address which is very far off from my residence.

Hi

We were promised of many offers before getting the menmbership which are below :
1.When we book for a lodging, there will be Free pick and drop facility from the Airport to the country club property : When called the customer care they said these services are not under the agreement and they are paid services.
2.When we book for a loding with country club(CC), there will be free cab provided by the CC for visitng the places : When called the customer care they said these services are not under the agreement and they are paid services.
3.Informed me there will 40% discount on booking the flights :When called customer care, they informed there is no such offers provided by the country club.
4.When paid through EMI option through credit card, the advisor informed it will be 0% interest. Whatever the credit card interest is calculated. It will be refunded, after following with the same advisor advisor multiple times there was a rude response saying there will be no refund.

These are few offers which are mentioined, but there are many other offers which are promised before getting the membership. I wanted to cancel or sale the membership, paid Rs.54000 to become a member. Please refund my money or provide me the details when I can claim my money back.


Regards,
Sri

Dear Concern This is to bring to your notice that country club Chandigarh is giving worst services ever experienced, despite being lifetime member having paid a hefty amount I have never ever got positive response for any of my required booking dates. I asked for booking at Jaipur for 23rd to 27th dec, 15 I was told Jaipur bookings are full till 7th Jan, 2016 and was asked to go for it after 7th jan, 16. When on 1st jan, 2016 I asked for booking for Jaipur from 23/01/16 till 25/01/2016 I was again told Bookings are full from 15/01/2016 till mid Feb. Same has happened in past as well, I have never got the bookings for the dates I asked for and have been always asked to go for alternate dates . I haven't paid such hefty amount on lifetime membership for this kind of service, instead I would have earned interest on that amount and would have spent that amount on my vacations by bookings through local travel agents who give far better services than THE COUNTRY CLUB. I gave your reference to so many people expecting good services but I think it was huge mistake I made. I would like to cancel my membership and need refund of my entire amount with full interest . Hoping for a quick revert on this.

Please cancal my membership immediately and refund the money as I have not received any benefit or services till date, there were so many promises made have raised compliant so many times each time it is not resolved. I was told 3 family passess will be given for 31st dec...which has not reached till date. CVBG1CLUB5LB200173 -membership no There is a big list of commitments but all no show.

I was told that we had won a special (couple) gift which was held at big bazaar or some mall and called to country vacation office where we were promised that we will get country club membership 85k worth at 66k for 1shot payment, some special offer by person named Shiv Tejas. I paid the entire amout 66k in month of September till now there is no response from Shiv Tejas or other staff. I have downloaded the app in which the detail payment shows that there is still 19k balance.. i dint recieve the membership card or reciepts inspite of repeated calls Shiv Tejas never answers ... I suggest that please beware of such people in malls they call you saying that you're a winners of some contest its a huge scam...

I member of Country Club membership no (​CCDL10CLUB30LB22376) member name BHAWNA KAUSHIK . I paid 175000 + 9073 (AMC Payment) rupees for 30 year plan. They are every time asking annual fee and to go vacation also they are asking free for booking. I have booked 2 rooms for 4 adults for Manali but they are giving us only 1 room but when we paid AMC for 4 person then why would we take only 1 room. Now i don't want anything and i have never used their services so please return my money i have all proofs and cards they have given. Thanks Vijay Kaushik [protected]

Membership application CCDL61CLUB30LB23455 Dear Sir/Madam, I am writing the application with a deep regret that I have applied for your club membership for my wife shalini Jain on 13.12.2015, Sunday through your company employees visiting my city Ratlam (M.P). I have paid a some of Rs. 1, 75000/= (One lakh seventy five thousand) through my HDFC bank debit card in two transactions Txn ID[protected] dated 13.12.2015 For Rs 100000 Invoice No[protected] Txn ID[protected] dated 13.12.2015 For Rs 75000 Invoice No[protected] I have received a call confirming the payment received and membership details however I do not want to proceed with the membership due to the following reasons. 1. One I-Phone 5S was promised to provide next day( 14.12.2015) but your staff has vacated the temporary office in Ratlam and now their mobile numbers are not responding. 2. They have informed about opening of a country club health center in Ratlam very shortly but now it came to my knowledge that there is no such plan in the near future. 3. We have tried contacting your delhi office[protected] and[protected] but both the numbers are temporary out of order. 4. Many other verbal commitments are not clear in your welcome email dated 13.12.2015. Based upon all the above points, I feel very unsatisfied and disturbed. Therefore, I urge you to cancel my membership application and refund the payment in my same HDFC bank account. Kindly reply this email within 24 Hrs of the receipt so that We can decided future course. Thanks and regards Dr.Kirti Prakash Jain Shalini Jain Ratlam ( M.P)

I got invited from Bangalore Sarajapur Country Club one Sunday 3 months before for some promotional offer. Though we are taking the promotional offer or not, they informed we will be receiving 3 freebies, 1) 7 days free accommodation voucher 2) Country Club resorts gate pass 3) dining bowl kit Apart from these freebies we paid 5000 Rs to Sunder Reddy the executive, so that he can block the promotional offer on obtaining the discounted membership fee. For which he didn't give us a invoice/ receipt for paying 5000 Rs, I inquired a lot to provide us the receipt he denied giving it. Also we got only the freebies, for paid 5000 Rs he said he will be giving us another 7 days accommodation voucher, but he delayed a lot for more than a month. So I'm frustrated also scared it's being a cheat. So I inquired for refund, initially they denied for refund. After so many conversation, they agreed to pay the 100% refund. Where another person from Kalyan Nagar, Bangalore named Kiran has been involved in promising for the complete 5000 Rs refund. But Sunder Reddy returned me only Rs. 4000, that too he gave a date to collect then he keep on postponing for another 3 weeks for the refund. I was being patient and inquired for the remaining 1000 Rs. but he is not willing to pay. Now Kiran is pointing Sunder Reddy and Sunder is pointing Kiran, about the remaining refund. Actually both of them promised to give me the complete refund. And finally both are saying me, not to disturb them that too in very rude manner. Actually is these guys are cheating me or the company itself cheating me?!?! Country Club is doing a big day looting job, cheating innocent peoples. Actually I thought of taking the membership after experiencing the free accommodation. But actually they delayed like anything in providing the vouchers which make us to suspect on them. There is no customer satisfaction also the staffs behaving in very rude manner which is really looks to be rowdyism. I want my money back... Arun [protected]

My Membership No:- CVPU1CLUB30LB210675 taken from Pune as now i have shifted to Mumbai please tell me the procedure to shift my membership from Pune to Mumbai.

Surprised to understand that this bogus company is cheating innocent citizens even today and in-spite of numerous consumer court/high court orders against this company, its still following same fraud techniques in different parts of country. They started in Bangalore& Hyderabad with this easy selling point of residential plots along with club memberships for Rs.115000/, in[protected]. They target only people working in multinationals and software industry or other professionals. They never go to advocates. I had personally sued this fraud company in 2009 in Bangalore -consumer court and easily won and got back my money along with interest for 4 years. PLEASE DO YOURSELF A FAVOR. If you are stuck with this company. Simple strategy is to build some written communication to cancel membership and refund your money. If possible hand it over personally and take acknowledgement on copy of letter you are submitting. Obviously they will not respond and if they respond it will be out of point. Eitherway after having 2-3 communications, please approach any advocate and file a case in Consumer Court. PLEASE NOTE COUNTRY CLUB HAS NOT WON A SIGLE CASE AGAINST ANY CUSTOMER TILL NOW.

This complaint is with reference to Mr. B. K. Upadhyay, country club office, Noida branch This is to mention that I, Mukesh Sehrawat, member Id: CC09DEL5L1254, has made the payment of Rs. 85000/- towards my membership up-gradation on 30th August 2015. its been more that 3 months now but the same has not been registered till date. The payment receipt is attached herewith, for your reference. I am a member of Country Club for the past 5 years, and such delays/ frauds to the customers not only spoils the customer relationship with the company but also spoils and damages the goodwill of the company. This is a case of customer harassment and wrongful use of customer's money or is it so that country club no longer is in need of its members/ customers. It is therefore requested to do the needful asap or else I need to represent the case in consumer court. Regards Mukesh Sehrawat

Assured of free gifts, wasted 2 hours of my precious time and then denied giving any gifts. Whole staff and itself countryclub is a big cheat. I strongly recommend to NOT visit them. Executive that callled up Arti - [protected]oquv

Hi Teams, I have already informed you more than an year back that I am not interested in any of your offers. I strictly DO NOT WANT ANY MORE CALLS from Country Club to my number(s) and . Please note that I have mailed Central Customer Care, and [protected]@countryclubmail.com on 5th December, 2015 @ around 2 pm from my email address [protected]@gmail.com and that mail has the numbers that have to be removed from your database. Hope this is stopped immediately. I received a call even today(5th Dec, 2015 @ 1:53 pm from [protected] to explain about the offers. Best Regards, Vinod. C [protected]@gmail.com

On 6th oct 2015 we were contacted by CCIL people on phone and we were promised membership by Mr Abhishek Kumar, unit head delhi in 150000 rs. I made a credit card payment. After the payment we recieved a call from Hyderabad head office regarding annual maintainance charges of about Rs 8500, which was not told to us earlier, so the deal didn't go through and the membership was cancelled and we were promised refund on an email from Mr Abhishek from his country club account. Now from the last two months we have been regularly calling Miss. Manisha at the Hyderabad customer care, Mr Abhishek, unit head Delhi, Mr Bharat from the delhi customer care, but all in vain. Now they have stopped answering our calls. I am from a middle class family and my family is going under mental and monitory harassment. Please somebody help...

I, Pradip V Kulkarni with country club membership # CVPU1CLUB190438 is going through an false commitment and fraudulent activities from Country Club Pune office personals (to be specific- Mr. Hemant Salve, Country Club, Connaught bldg., Pune ).
Following were the commitments given by Mr. Hemant Salve (Presumed to be Manager- Sales) while accepting me as a member and fee by debit card payment of Rs. 55000/- on 20th December, 2014 at Pune office.
- Membership card for 2 (me and my wife) where we can enjoy the club membership for 1 year (With AMC charges from following year ) – Agreement done.
- Free trip - Personal voucher to available country club destinations – Voucher given and not used. Always say that the dates are not available as we plan for booking and also site they mentioned in the voucher is not working to book the hotel.
- Personal Assurance: Free airfare tickets - To and Fro for 4 members ( 2 Adult+2 Childs) to Bangkok – This was mutual trust and verbal assurance given by Mr. Hemant Salve who insisted that he will be getting the vouchers and airfare yearly so that the same can be delivered to me as he might not be able to use it. This is the point on which I accepted the membership. Normally I was not interested earlier but since he assured me that this is one time opportunity and you should not miss it, blah, blah etc which motivated me to take the membership.

I have been in contact with Mr. Hemant since February 2015 to arrange my trip as said by him during membership issue. He is just telling me to wait and watch but really nothing is happening (I also got my children’s passport ready for this trip). I have sent him several emails, WAPP messages but no reply. I did sudden visit to the office (March month) and had a discussion with him (Hemant) where he assured me that he will be sending an complimentary offer including voucher by email as I insisted him to give something in writing so that I will get assurance of the trip but still no emails, no message and nothing was received. NOTHING related to my assured trip is moving forward.

In April end of the month, I again visited the office but he was not there and Mr. Raju was there and had a detailed discussion with him related to the matter. He told me that he can maximum avail the trip accommodation but regarding airfare I need to have a talk with Hemant. After that I tried to talk with Hemant on phone couple of times but he is telling he is Out, busy etc and will talk when he resumes office.

Last call I made to Hemant on 16th November, 2015 asking for assured trip and he said he has left the job (Hemant cell # [protected]).

I am REALLY frustrated with anger and pain as this is my hard earned money and Country club officials are doing false promises and performing fraudulent activities.

I have not used any country club facility yet as I was not interested in it. I have just purchased the membership card for the sake of my Thailand trip which was assured by Mr. Hemant.

I request you to please look into the matter seriously and get my membership refund of Rs. 55000/-

My Country Club card details:
- Card No. # CVPU1CLUB190438
- Name: Pradip V Kulkarni
- Email A/c: [protected]@yahoo.com

I was promised free holiday vouchers by these crooks and they brainwashed me into signing agreement for 30 years on 23 nov .they wanted 1750000 from me but could succeed in getting 55000 that day .i realised that night at home that they were lying and wanted to get my money back but they refused .i still want it back but they want to imppse membership of 5 years and add 20000rs .i am fed up of these crooks .can anybody help .my mail [protected]@gmail.com

I got a phone call by Country Club member for collection of free gift at Amanora Mall, as they told me that I have filled a coupon and got a lucky draw of free movie ticket and household items. They denied to provide free gift the moment I decided not to join their membership. Thanks Ranjit Singh

I became the member of Country Club India in May 2008 by Depositing the amount Rs 175000/ with providing certain Facilties and allotment of plot measuring 2000 sq feet in KOLAD Mumbai .which was my prime interest Mr Faisal of country club has taken me to kolad site and shown me the location . . Subsequently I asked about plot the country club has informed that we are unable provide plot due to certain regulation of Maharastra Govt.
- I protested to refund my membership amount as you are not honoring the agreement .
- I have used any facility in protest of non complience of agreement by country club .
- Even counry club started adding AMC charges withoung usng the facilities by me
- i have already forwarded document intimatng them the plot was not a complementray as per letter and conveyed me at the time becoming membership .
- It is purely case of Fraud since the the panel interest of Rs 175000/ comes out to be Rs- 133000/ + cost of plot at a market rate
This amount must be compensated,
I have communicated number of times but matter has not reslved .
ADVISE ME FURTHER COURSE OF ACTION

Nishant soni
membership- CGP928N
MOB [protected]

I am from Abu Dhabi, UAE. Country Club guys are total fake. They tried to brain wash for 2 - 3 hours and put their best efforts to sell holiday package for AED 40, 000. Thank God, I did not fall trap to their lucrative offers. I advice all my brothers and sisters to please beware and stay away from these cheaters.

Country Club is a fraud organisation. They called me at Pune, Amenora Office to collect some of the gift items. They did a nonsense presentation for their company membership which I didn't find suitable and denied for the same. After my denial they didn't provide any gift item and their representative behaved like nonsense fellow. Shame on Country Club