Country Club India — unhappy with fake promises need refund

Address:	500 016
Website:	www.countryclubindia.net

I am extremely hopeful for your help here and need your intervention regarding this matter that i met puneet and yogendra for country club (Ccil) plan discussion and they have shared below plan with me, during the discussion they have promised me to provide all mentioned holidays and etc but now they have not even responding call.

I am totally out of patience now to deal with fake promises made by both. I want you to help me getting my refund back to my account else provide me the process for cancellation of this holiday plan with country club.

I would like to bring into your notice that how they are making fake promises to an honest customer and is not bother to submit the documents to account department for registration of my membership. Yesterday only he did after calling him and customer care representative for confirmation.

I got to know that there is no documents got submitted even they made the whole payment on 15th july 2017 the day when i met and signed up the documents and from that day no welcome kit was sent from your side till yet and now there is no use of it.

Plan details:

6 night 7 days cc
2 flight ticket dom
6 night 7 days ww
Lt club access
6 night 7 days additional
Lt fitness and golds gym membership lifetime
6 night 7 days holiday
2 night 3 days jim corbett package
2 night 3 days dubai add
6 night 7days add
Life time dae membership

I spoke to yogendra regarding my refund and he was agreed to transfer it on my account till yesterday evening and now he is not even answering my call, i am afraid if he will ran out of business then who will refund hence i have decided to cancel my membership with them and lodge an fir.

Also a note for country club that due to such fake promises made by both the persons only i am willing to quit with country club.

Please process it further and help me get my refund of rs.160200.00 back to my credit card or saving account.