Country Delight — Fraudulent increase rate suddenly

Hi Team,

This is a very strong escalation from the customer to whom you are serving and getting your source pf income. I am going to post this complaint on many sources to ensure such types of fraud will not happen with people again since some people are not really smart to understand your fraud transactions.

Okay let’s start here -

• The moment you open the app you see that they give you access of VIP pass at just 35 rupees and you say confirm and it takes you to screen two options to choose instant and schedule
• then when you go to instant you see that they have the list of products at very less amount and you add them
• wallllaa!! You place the order and you go to your my order option you will be shocked to see that the amount which was the total amount you were supposed to pay is now double and one more thing till the time you don’t add the order double amount you can’t place the order too

• now the entire story starts from this place you call the customer service people I spoke to two people. One said named Danish that ma’am your order cancellation request is done I told him I don’t want to use the service just refund my entire amount in my source account this man said yes to everything and then within 10 mins my delivery was at my doorstep. Now the man said that your amount is already debited and i called again to the customer care where the agent named “Danish” has no sense on how to talk he said “ab rakh lo order ap”

I could have get this from a better place with half of the price. My review will circulate around with your thoughts and your strategies on how to make fool of public and that’s why trusting on such small businesses are becoming very difficult for us.

I used this app for very long time and never realised that you guys are fraud.

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