Country Delight
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COMPLAINTS

Country Delight Complaints & Reviews

R
rameesh agarwal
Mar 27, 2024
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Refusal to supply confirm order again and again

Website:[email protected]

Complaint against

COUNTRY DELIGHT
Online milk, fruits supplier
Mumbai

Their email ID
[protected]@countrydelight.in

Our Customer ID # 3609607

Subject
Persistent illegal habit to cancel the confirmed order and put the customer into hell of trouble, trauma and waste of valuable time.

RECENT CASE
Brief of the grievance

(A)br...
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S
Shaurya627
Feb 18, 2024
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Incorrectly Billing, Product Tech Issue

I am extremely frustrated and disappointed to write this within my first week o[censored]sing CD app. I have been incorrectly charged for several items, and your "Big Pay Day" promotion has deceptively charged from my VIP benefit allowance which is not shown while ordering(screenshot attached)

Yesterday I specifically selected fruits and vegetables with a total cost of Rs. 89 in order to utilize Rs 233 of my available VIP membership...
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R
Rucha Khamkar
Jan 26, 2024
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Fraud company poor customer service

I placed the order in country delight app where the after discount they shows the amount of totat rs.411 when i placed the order but when its delivered its showing the bill amount rs.810. I'm also complaint same on app i got the call from one of executive who said I'll transfer your complaint to senior but after sometime i got the msg that your complaint has been resolved. Fraud app please take a action on them...
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A
Ajain_2024
from New Delhi, Delhi
Jan 21, 2024
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A2 Cow Milk Delivery (wrong packaging) -

I order A2 Carton Cow milk for my mother and we have had issues with country delight (rotten tomatoes or delivery at the wrong house etc)many times before but this time it was ridiculous. They delivered packet milk to our house instead of carton milk and when I contacted customer care for this(which is unreachable to an agent), they called back on complaint.

First they said there was shortage of carton milk that day, one person...
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A
ajay251961
Jan 13, 2024
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Fraud of Membership Subscription.

Address:cagu

My registered number with country delight are [protected], [protected], [protected]

This is my complaint.

Country delight. State as on 12 Jan.
Balance 70 membership.
Wallet Rs 228.

Loaded wallet 3000/-
1059/- Membership ( max discount 2010 this includes 70/- old membership ) wallet balance 2169/-
Note :- we pay rs 100 and get coupon of 152. Which is 52.6%.
br...
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M
Mitaraja
from Mumbai, Maharashtra
Oct 30, 2023
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Fruits and vegetables

Website:Country Delight app

As a first time customer, I was enamored by the adverts of receiving fresh vegetables and fruits and was totally disappointed by its poor quality. I get better products from the Farmers market.
2. Their prices are way higher than the market price. It does not compensate the poor quality.
3. They have a complex system of luring customers to get into VIP Membership by showing the discounts you get and coaxing you to pay 1009/-...
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S
from Delhi, Delhi
Sep 21, 2023
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Price charges more

Address:Bangalore
Website:www.CountryDelight.com

I ordered watermelon and coconut today from country delight app.Price shown is 39/kg and 55/per piece respectively.But after delivery of the product they charged 72/kg and 90/ respectively.They have not informed us before deducting amount from our reserved money .This is pure cheating and making fool of customers who buy things seeing some price and they change price automatically in the bill after the delivery.So many buyers have given the...
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N
Nithin kv123
Aug 16, 2023
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Deducted my wallet balance

I have ordered first time and after order my order amount was 428. After delivery bill amount showing as 775, Also there is no bill and bill number for order...I have raised a complaint (RBC6138856) and there are simply closing ticket. When I checked with customer support they told me that they are providing bill for delivery. Please take legal action and ban this fraud company.....
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D
Dutchmen
Aug 4, 2023
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Unethical Grocery App

Country Delight is an online grocery delivery app that claims to offer farm-fresh products to its customers. However, upon closer examination, several red flags and questionable practices have been identified, raising concerns about the app's transparency, payment system, and ethical practices.

1. Absence of Round Figure Quantity:
One significant concern with the app is the absence of round figure quantity options for...
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S
Sumanth28
Aug 4, 2023
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Billing Scam

I ordered few items from this app. After successful submission of the order on the confirmation page they showed 325 re discount + 0 packing & delivery charge. Amount to be paid was 179rs. But after delivering the items they charged 409 RS including 19 rs as delivery charge. I submitted multiple complaints to customer care but they are disconnecting my call....
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A
Animesh6132
Jul 30, 2023
Jul 30, 2023
This thread was updated on Jul 30, 2023
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False rate showing and charging higher amount at checkout

Sir this company is totally fraud they show low prices while selecting the products on the app and after check in almost double amount is deducted from the app. They don't even reply to the complaints.
And 3 products were missing at the time of delivery.
Complete scam going on...
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M
mks2023
from Gurugram, Haryana
Jul 27, 2023
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Fraud by Company

Address:Unit No: 547-550, 5th Floor, JMD Megapolis, Sohna Road, Sector 48, Gurugram, Haryana-122001
Website:countrydelight.in

I am very disappointed as the prices what i see during ordering is totally different when it is delivered.

As per my order in 497 Rs there were 13 items but 11 items are delivered in 476Rs.900 gm Pomato granate and 900 gm mango is missing.
Not sure why it is happening and how country delight can do it with his customers?

Request your quick attention on this matter. i ordered the items. Please deliver...
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D
Jul 25, 2023
Jul 26, 2023
This thread was updated on Jul 26, 2023
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Fraudulent increase rate suddenly

Hi Team,

This is a very strong escalation from the customer to whom you are serving and getting your source pf income. I am going to post this complaint on many sources to ensure such types of fraud will not happen with people again since some people are not really smart to understand your fraud transactions.

Okay let’s start here -

• The moment you open the app you see that they give you...
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V
Victor Banik
Jul 20, 2023
Jul 30, 2023
This thread was updated on Jul 30, 2023
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Country Delight did a fraud of 167 by suddenly increasing the fare after delivery

Address:Unit No. 547-550, 5th Floor, JMD Megapolis, Badshahpur Sohna Rd Hwy, Sector 48, Gurugram, Haryana 122001, India
Website:countrydelight.in

On 20th June, 2023 I placed an order for 450 ml of cow milk and 900 ml of Ghee, priced at Rs 26 and Rs 497 respectively. I have screenshots of the bill, confirming the total amount as Rs 523 (497 + 26). However, upon delivery on 21st June, 2023 the amount was increased to Rs 690 (Rs 649 for Ghee + Rs 41 for Milk), resulting in a discrepancy of Rs[protected].

I lodged a complaint with the Country Delight team, but there...
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H
HimanshiTsharma
from Bengaluru, Karnataka
Jul 13, 2023
Jul 28, 2023
This thread was updated on Jul 28, 2023
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Fraud happening in company delight

I've ordered a ghee which was showing me of rupees 419 but after delivery they said that it was of 679.5 and makes my wallet negative and now asking me to pay 260 more to them. I've mailed them my issue, but they still keep on calling and asking me for money even their delivery persons are harrassing me now....
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P
Prishi#
from Delhi, Delhi
Jul 5, 2023
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Didn't received my order yet money deducted from my wallet

Yesterday I ordered milk from country delight, today I didn't received my order but amount deduct from my wallet.didnt received any product but they mark as delivered on app, please help me out and sort out my problem as soon as possible
I want my money back in my wallet.they are doing fraud with me.nobody is picking call on customer care, already email too but they didn't response at all
This is my hard earned money so please...
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P
Prishi#
from Delhi, Delhi
Jul 5, 2023
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Didn't received my order yet mark as delivered

Yesterday night I ordered milk from country delight, today on 5/7/2023 Wednesday i didn't received my order but my money is deducted from wallet and they mark as delivered.
Already raise complaint in app but didn't satisfied from their response so i tried to call them on customer care but nobody picked up, already send 2 mails but didn't received any response from them.
Please sort out problem, I want my money back in my wallet.they...
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N
Neha swing
from Hyderabad, Telangana
Jun 28, 2023
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Ghee

Charging higher cost after showing a lower price, many people have been duped, high time for government to take action now....
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H
from Pune, Maharashtra
Jun 23, 2023
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Not refunding my money even after returned goods

Address:Gurugram
Website:CountryDelight.in

I had ordered 5 bottles of ghee as I was being given a discount of 42% . That is I was being charged an approx of 479 rs per bottle instead of 899 rs . When I ordered the ghee bottles I had extra money in my wallet and they deducted all what I had even more than the price that was promised. They charged me rs 669X5 approx instead of 479X5 approx . I raised a complain so then they asked me to return 4 bottles and keep only 1 as the discount...
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S
Shailesh Waghela
Jun 17, 2023
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Extra money looted

Address:Venus , cosmos regency , waghbil

Hi I am your vip customer, I have order coconut water your price is 73 and vip customer price is 48.5 but you are deducted 73 two time...this is way to looted customer by taking advance...your vegetable is third grade... coconut quality poor...all products is kachara...closed your store...
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*************************
Jun 17, 2023
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Over charging and fraud

Website:Country delight

I ordered a few vegetables on 16th June 2023. I was charged double the display price at the time of delivery without informing. I called customer care to file a complaint and my subscription milk delivery for next day was delayed for more than an hour. Again I called customer care to cancel it as I had to go out. Also I wanted to stop any further use of the service and asked to refund my balance wallet amount. Immediately my app stopped working...
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A
ashish_oj
from Delhi, Delhi
Jun 14, 2023
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Charged double amount after delivery from wallet

Address:Gurugram
Website:countrydelight.in

See the attached screenshot which I took just after placing the order for 14th june. The screenshot shows the amount 23.58 rupees.

But after delivery 45.2 rupee was deducted from my account.

I have also attached the screenshot after delivery, which shows more amount was charged....
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S
shriv21
from Chennai, Tamil Nadu
Jun 7, 2023
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Wallet money miss use

Address:New-Delhi

Country Delight is gang of cheaters. At the time of placing order they will show discounted price but they'll deduct higher price from your wallet post delivery. It only gives you wallet option to pay. You have to recharge it's wallet before placing any order. Further, they don't even listen to you if you raise any complaint with them. The customer care will call you and will keep on saying "a notification was shown at the time of placing...
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M
mansoorahmad0204
from New Delhi, Delhi
Apr 12, 2023
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Product was delivered that I have not ordered

Address:delhi

This is to inform you all that this company is a big fraud, it deducts the customers wallet balance and didnt provide any solution. On 12 April they have sent me the bucket that I have not ordered and deduct my balalnce of 700 approx, When I reached to customer care then they take back the orders but didnt refund my balance inspite of so many reminders, Even the Order pick up is not slowing at the app.
I think its a good compnay but...
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R
rameesh agarwal
Mar 15, 2023
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Over valued billing still after confirm order

Complaint against
COUNTRY DELIGHT
Online shop for milk and fruits and vegetables
Mumbai

1. We have place order for fruits at the rate mentioned by them on their website app online.
2. We attach here with the screen shot of the order details, we have placed with them.
3. It categorically shows the rate of fruits and the total amount payable by us.
4. But when the delivered the order,...
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T
Tanya.aro92
from Ghaziabad, Uttar Pradesh
Mar 13, 2023
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Deducted rs. 448 extra from my app wallet

Website:Country delight app

I placed order of two ghee boxes yesterday at Rs. 485 each(total Rs.970) and order was placed successfully showing Rs. 970 to be paid. After delivery of products my country delight app wallet was deducted with Rs.1418(extra rs.448). Now you people are not at all providing any solution for the same even after I made so many calls. My complaint no. RCA4773870 has not yet been resolved....
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R
rameesh agarwal
Mar 7, 2023
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First they supply less quantity, then refused to refund

Complaint against
COUNTRY DELIGHT
Online milk and vegetables and fruits sellers
Mumbai

1 We have placed order for fruits to country delight details as per the attached PDF file, but were shocked it to find they were less in weight
2. We immediately reported the matter and lodged our grievance through email and to their customer care people also on call.
3. We have sent there snapshot also...
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T
TECHPro
from pune, Maharashtra
Sep 26, 2022
Sep 26, 2022
This thread was updated on Sep 26, 2022
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Fake sparde of diginity by delivery boy and whole customer care center enjoy over call for 3 months approx.

Address:Unit No: 547-550, 5th Floor, JMD Megapolis, Sohna Road, Sector 48, Gurugram, Haryana-122001
Website:www.countrydelight.in

Country delight support such delivery boy and its customer care call center also used for such communication of personal image damaging the activities that don't do by me.

Its ilegal sex work, understanding of delivery boys and whole customer support center across communication will tease based on these delivery boy actually shaping this work, so without which country delight not supported them till time, even each day i was...
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satyavathi macharlautla
from Kasaragod, Kerala
Sep 9, 2022
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Delivery

1. delivery not happing early.dalyed by 7.30 am
2.coustomer support not responding properly
3.no executive share number
4.nor manager reach u for any issue.
5.if order not deliver...they dont inform us in advance ao that will take neccessary actions....
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K
Khandelwal Gulshan
from Noida, Uttar Pradesh
Aug 27, 2022
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Regarding product service

Address:Unit No. 547-550, 5th Floor, JMD Megapolis, Sohna Rd, Sector 48, Gurugram, Haryana 122001
Website:countrydelight.in

We have complained[protected] for broken jar of ghee still not resolved while given assuring that would be resolved in 24 hours. I am surprised broken jar also taken by Country delight team from my home three days ago and given assurance will be replaced or refunded money still not resolved and making call on customer support not responding properly even called me up and given assurance would be resolved soon and sending a massage that query...
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