Country Holidays Inn — membership cancellation but company not refunding money
AAnil.05.89 on Oct 10, 2018
Hello mr ujjal / country inn team,
As we discussed at last meeting if i will not satisfy with jaipur trip then you will proceed with membership cancellation and refund the amount.
I am not satisfied with your service and i have mentioned problem which i faced during that stay.
But now your team again and again asking for photos (Screen shots attached for reference) for that issue which i faced during stay so my points are below:
1. How can i take picutre of pick and drop facility?
2. How can take picutre of anoying voice of construction which was going on my upper floor and i already raised concern 2 time to reception but i faced this problem 2 days.
3.ac was not working properly so compalint 2 times but not resolved so should i take picute of ac???.
Your point of action is that to provide customer service instead of arguing with them and you should verify with hotel directly instead of bothering to customer.
Do you job and and this should be verifed to hotel by you or your team.
As i am not statisfied with your service and also with your customer service if i need to do for everything then which kind of role you are doing in it.
Do not argue againa and proceed with canecalltion and refund money.
Attached screen shorts of latest discussion for your ref.
@consumer forum team : kindly help to get my refund from this. Fraud company
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