[Resolved]  Country Holidays Inn & Suites — chis membership

Address:New Delhi, Delhi, 110018

These people simply cheat by showing the images at their site and fake promises, let me point out few of the examples which will show how painful it is to buy a membership from chis:

1. They commit 4/5 star accommodation, but do not provide more than a 3 star accommodation sighting sold out reason every time
2. The properties they show on site are awesome, but only when you become a member you find out not even a single property is not even available for a single night booking - forget about 10 years membership
3. They also offer 1 night stay with breakfast and dinner at itc fortune or lemon tree - reality is they tweak it in the documents as itc fortune with b&d/lemon tree b. When you ask the representative which will be a person with fake name, will say it is because of the space, otherwise the offer is same. Now listen the reality, they will offer itc fortune orange sidhrawali which is available online at 2k only and will say lemon tree is only available with breakfast. If you confirm lemon tree with breakfast only because you have no option now, they will say sorry it is sold out. Why i am saying fake representatives because both the people who sold me this membership, do not exist today and the contact numbers are not reachable now.

These are just few examples and painful experiences i have with chis in the very first interaction.

Please guide me on how to get this membership cancelled and have my money back.

Thanks,
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Mar 16, 2021
Complaint marked as Resolved 
They are giving me alternate option but now again I am facing same issues. Raised another complaint and I need to cancel the membership because I cannot face this torture everytime
Country Holidays Inn & Suites customer support has been notified about the posted complaint.
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Please contact me on saurabh.[protected]@gmail.com to get a solution.

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