[Resolved] Country Holidays Inn & Suites — country holidays inn & suites fake promises and claims about the gift vouchers | |||
Hi, The country club guys made all false claims and promises about giving holiday voucher. Their marketing team headed by mr. Dhananjay mishra wasted over an hour of our time, and forced us into signing membership contract and payment of rs. 1, 85, 000 and gave a voucher which already had clauses as against promised. Nevertheless when i am trying to use it now (With all its untold constraints), four of my booking requests were rejected by their booking team on unjustifiable reasons. Their marketing team or their incharge mr. Dhananjay mishra has not been responding to me at all. Not responding to my mail, chat or phone calls. This is height of cheating openly. Their marketing team has mislead us and deprived us of our hard earned savings of rs. 1, 85, 000.00 which they forcibly took from us giving false promises of providing great holidays at their large list of locations and properties. The reservation team also failed to provide me with hotel at hong kong under my membership nights inspite of the promises made by mr. Dhananjay mishra and one siddarth of country holidays inn & suites. I cannot let them go like that. Give me what you promised! I demand immediate refund of rs. 1, 85, 000 as being senior citizens we were given promises of great holidays and duped grossly by their cheat marketing team. Also an alert may be issued in public notifications in order to safeguard other senior citizens who may be duped of their hard earned savings. Was this information helpful? | |||
Jul 11, 2019 Complaint marked as Resolved Mr. Rahul of Customer Care from Country Holidays inn & suites called me up to apologise and assured me to resolve all my booking issues. As I have decided to give them time and trying their services some more times, please treat this complaint as Resolved for the time being. Thanks Country Holidays Inn & Suites customer support has been notified about the posted complaint. Verified Support Jul 11, 2019 Country Holidays Inn & Suites Customer Care's response Please share your membership id so that your query could be resolved at earliest.
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OBS TOWER - 3rd Floor, A-Block , A-37, Sec-63 , Gautam Budh Nager, Noida, Uttar Pradesh, India - 201301
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