Country Holidays Inn & Suites — No solution of a 5 months old Grievance.

Address:CHIS, 3rd floor, A block, A-37, Sector-63, Noida-201301

I bought a 5 year plan from this CHIS company, they have quoted price of rs 95, 000 and after sale rs 1, 10, 000 charged from me. They had given assurance for refund of rs 15, 000 in 15 working days (everything is recorded over the mail from CHIS) but it is disheartening even after 5 months of follow-up and around 100 of mails exchange between me and CHIS, issue is still unresolved.
I had conversation with various employees from CHIS - Uma bharti, Vinita, Deepali, Shubhankar and many more, they all are making fool of mine. No one of the senior person from CHIS came upfront to address the grievance of a middle class customer.
I am amazed to see the attitude of the company who fails to fulfill his written commitment in 5-6 months and no one are the decision maker available.
I have totally lost faith in this CHIS company and want to surrender their soo called holiday package, which is very much disheartening for me as well.
Now I want only refund of my money and dont want to avail the services of CHIs company as they failed to fulfill the promise at the time of sale.
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Country Holidays Inn & Suites customer support has been notified about the posted complaint.
Jan 04, 2023
Updated by Dayapreet
No response from country holidays.
May 06, 2023
Updated by Dayapreet
Still no response from this company. Country holidays inn.
Complaint comments 


I'm also waiting for the refund from last 6 months. No reply from their side and when we call them everytime a new lies comes. here are some usual response that their customer support team do.
1. Either don't pick phone calls or are in meeting everytime
2. Our account team is working on it.
3. our system is hacked and we didn't received salaries so be assure your money will also be refunded.
4. our leadership (vishal rai) is out of india he will sign your check.
some of customer support team person that will harass you are: Veenita, kiran, Mukesh, Vikrant, Dipali, Chandan, Mohit, Amit

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    +91 12 0499 4070
    Country Holidays Inn & Suites Address
    OBS TOWER - 3rd Floor, A-Block , A-37, Sec-63 , Gautam Budh Nager, Noida, Uttar Pradesh, India - 201301
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