Country Holidays Inn & Suites Complaints & Reviews

Again i have been fooled by country holidays reps. Neha mam assured for refund but after resolving my complaint she hasn't responded. This company is totally a scam which divulge in conning the people of country. Please do some needful action against this company. My previous complaints has not been resolved by them. Drag this company to consumer forum. I will also tag this with ministry of home affairs.

I took 5 year membership from CHIS but I couldn’t use it due to pandemic but now when I tried for bookings they always denied it by giving some silly reasons or computerised mail, when I want to contact with them either they didn’t pick up the phone or cut it off, their behaviour is very unprofessional, invested in this company totally waste of time and money they did so many false promises at the time of booking but in reality there is nothing like that, I want my money back.

Please ref CHIS Membership No CHISND778236, I am writing this mail to draw your attention towards the harassment and cheat done by reservation and customer care team which lead to financial, emotional and physical harassment of mine. On 07 Sep 2019, I had purchased a domestic holiday package from CHIS, located at Noida sector – 63 and paid an amount of Rs. 85000/- for 5years + Annual Maintenance fee + GST. The mental and financial harassment,...

On 8th of December 2022 i book package for dubai ik advance for march 2023 because of my anniversary but sucessfully payment of 64300 company has not booked any flight till 31st december due to increase in corona cases woeldwide i decidd to cancel my trip
And informed the company and asked for refund my money
But company intention is to adjustment the amc for four year which is totally unethical but after several talk with...

As disscused please find trailing details
fraud transaction done by Country holiday travel team member on name of checking card eligibility RS 1 transaction done on my debit card on 31.12.2022 and generated the loan in my account for 55000 rs also i have not taken any services on name of cancellation taken sign on documents am doing mail communication with there team for clarification but getting very casual approach no response saying...

I am Ankur Gupta. Me and My Wife purchased a subscription from country holidays inn and suits.
My Customer ID is CHISDLS779981 assigned on 15th Feb 2021.

Initially they have given us a great offer with several benefits, but after registration we are not getting any services. Even they are not providing the bookings on request too. Only received complementary services for hotel stay rest all are expired due to non-availability of the services and support.

Even Initially Communicated that you have to pay AMC charges if you are consuming the yearly allotted days.
But now asking complete maintenance charges for all years and current year too on increased rates.

We have not used any of the facility for the company.

Customer Care is also rude to us and not agree to accept any of our request.

Basically, we have lost our complete money.

Kindly see if we can get any help to get the refund.

Country holiday is not refunding my money nor providing me the bookings.
I have several email list, what they say never provide the booking everytime they say :
There phone numbers are also switched off or not pickable.
### management started a loot in market. Please take some urgent actions against them. Though I lost my money but let others not suffer them. Please and please look into this matter urgently!!!
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I have used Country Holidays Vacations for 7 times. I have used their provided benefits and all my family members enjoyed it as well. I just wanted to confirm whether some new benefits are going to be added for the members or not.
As I have called the team last month and didn't get any update on this.

Team CHIS, kindly do the needful.

Thanks
Ayushman

I have take the membership of CHIS in 2020. Initially everything was good but sometimes I face some issues in booking through the application. The web version is good but over the application sometimes it lags behind.

I request CHIS Team to work on it and FIX it ASAP.

Thanks

Please refer to my last complaint with complaint Subject - CHIS Fraud: Scam and Humiliation Charges

Here I want to share some screenshots of emails and proofs and their response after the complaint

- Soon after the complaint was raised, I got back-to-back calls from one of their trained fraudsters (Shubhankar) who know how to humiliate clients to such an extent by being soft-spoken that they themselves will refuse...

I would like to complain as per mentioned subject line that no proper prior communication has been received with the change of AMC applicable from April 01, 2023. I have opted for a 10 years Membership plan and due to serious medical issues and COVID situations could not avail the same during 2021 & 2023. Now at the time of enquiry, I'm being informed that I need to pay all the three years AMC (i.e., for 2021, 2022 & 2023) at one go with the new revised AMC price. Only then I can opt for any booking further. My simple query is that the change of price not being informed prior, so why shall I pay the extra amount. Only mobile application update won't suffice, proper telephonic or mailing communication should have been initiated from your company's end, which I haven't received earlier. I need a proper resolution on the same or else I will be bound to take strict legal actions against the same. Also your tour representative Mr. Mukesh (ID: CHIS1099) misbehaved and do no know how to speak and handle customers. Kindly take strict actions against him.

Dear CHIS Team,
This is to put in glance that I need the best property option in Las Vegas. I wanted to visit there for the last 6 months but due to some issue I couldn't make it. Kindly approve the same and proceed with booking in the city.

It would be great if you'll contact me over the same as soon as possible.

Appreciate your service.
Ajit

Hey Country Holidays,
I have been a member for the last 2 years. I have gone to many places through your services.
First of all, thank you for the excellent service gesture. But for now, I want to tell you that I have to explore more places and I found a few of them are not on the website list. Kindly associate with the best options available as soon as possible. It would be great.

Thanks
Ajay

Dear Team,
As per the current scenarios, we are unable to use the application smoothly. It should be more user friendly and process oriented. Kindly upgrade the application version with new updates.
It'll be more worthy.

I purchased their membership last year in April (the biggest mistake of my life), Since then I'm facing a lot of humiliation from the CHIS team. They charged me more than Rs 300000 (including AMC charges) for 91 nights of my stay by promising that they will provide me stay in the 5-star property only. But till date, I didn't get any 5-star properties. Keeping aside that for all the bookings I need to send at least 50-60 emails and...

Further to our last complaints, there is yet no action taken by the company to resolve the issue. Rather, they have now deactivated our account in written.

Requesting govt. to take urgent action and save our hard earned money from these fraud companies.

I want to book hotels through CHIS but they are not able to provide me any hotels. their customer care center is also not picking our calls.
They looted our money I want refund with interest of my money from CHIS.

Fraud Company
We were sold membership 80+ amc.
With fake promises.
They showed most of the locations of country with prime properties.Now neither they have any active location not any property.Booking can be done 72 hrs prior now it's 15 days prior information required .
Moreover they won't give anything, no bookings on weekends.
Past three years they have been almost inactive with most of their location.
Now they are asking me that my five years membership will expire.
Isn' it great We pay hard earn money so we can not get any service just fake Promises.

I took chis membership in 14/09/2019, then i went for goa trip paying for one more couple which was with me from 23-25 feb but when i reached my hotel there the hotel manager said your booking is from 22-25 march and he showed me his desktop with booking information and chis gave me 23-25 feb booking details, then i had to immediately book hotels on my own and after such hopeless response from chis i asked for refund but they didnt gave proper...

Sir my self Pushpendra, My Membership I'd is CHIS0M6604, I am serving in defence. I got a call from CHIS in Jul 21 and called me in a hotel and told that they are distributing some vouchers for some lucky costumer. I went to the hotel and they started to convince us to take their membership by making many false promises. I have taken the membership and paid them 60, 000 for 30 nights stay in hotels in India. I was ok with that but when I...