Country Holidays Inn & Suits Pvt. Ltd. — international holiday is not printed in the agreement

anita20

from Hyderabad, Telangana

Address:	New Delhi, Delhi, 110058
Website:	country holidays inn & suits pvt. ltd.

Yesterday i have taken membership in country holidays inn & suits pvt. Ltd. They have given me membership for ten years for domestic as well as international stay at their properties. But it is nowhere printed in the agreement that it is for international holidays also. My membership no. Chisrg775599. I hereby want immediate confirmation that my above membership no. Is both for domestic as well as international holidays. It looks like to me that i have been cheated by chis representative mr. Zaib khan. I have taken membership from their branch at shop no.23, ground floor, tdi mall, rajuri garden, new delhi. I hereby request you to please reply me immediately

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Oct 30, 2018

Updated by anita20 Against my complaint, Today I have received a mail from Country Holiday Inn & Suits Pvt. Ltd., a copy of which is enclosed. According to this mail, they have promised to refund my money to me.

As soon as I will received back my money, I will make this complaint as resolved.

So, I hereby humbly request the Country Holiday Inn & Suits Pvt. Ltd. to please first of all refund my money in order to enable me to post this complaint as RESOLVED.

Regards...
ANITA SHARMA
Membership No.CHISRG775599
Country Holiday Inn & Suits Pvt. LTd.

Nov 02, 2018

Updated by anita20 This has reference to my earlier post dated 30.10.2018 for refund of my membership fee as agreed by you i.e. Country Holiday Inn & Suits Pvt. Ltd in your mail dated 30.10.2018, the action of which is still pending
from your end.

But till date I have not received back my membership fee from your side.
I am giving below details of my bank account. Country Holiday Inn & Suits Pvt. Ltd. is requested to refund back my membership fee immediately in this account :-

A/c Holder Name : ANITA SHARMA
Saving Bank A/c No.[protected]
IFSC Code : PUNB0060200

Regards...

ANITA SHARMA.
Membership No.CHISRG775599
Country Holiday Inn & Suits Pvt. Ltd.

Nov 06, 2018

Updated by anita20 In spite of so many reminders to Country Holiday Inn & Suits Pvt. Ltd. for refund of my membership fee, I have not received back my membership fee from them.
So, I hereby request the Country Holiday Inn & Suits Pvt. Ltd. to immediately refund back my money to my savings bank account. I have already shared with them my bank account details for refund.
I once again humbly request Country Holiday Inn & Suits Pvt. Ltd. to refund back my membership fee as already agreed by them in their mail dated 30.10.2018.

Regards...

ANITA SHARMA.
Membership No.CHISRG775599
Country Holiday Inn & Suits Pvt. Ltd.

Nov 20, 2018

Updated by anita20 I have sent 8 reminders to the customercare department of Country Holidays Inn & Suits Pvt. Ltd. An extract of my mail is given below.
Reminder 8

This has reference to my earlier mail dated 30.10.2018, 31.10.2018, 01.11.2018, 02.11.2018 .5.11.2018, 06.11.2018, 14.11.18 & 16.11.2018 for refund of my membership fee as agreed by in your mail dated 30.10.2018, the action of which is still pending
from your end. I have also provided you my bank details for refund of my money.

But till date I have not received back my membership fee from your side.
I am again giving below details of my bank account. You are requested to refund back my membership fee in this account :-

A/c Holder NA/c Name : ANITA SHARMA
Saving Bank A/c No.[protected]
IFSC Code : PUNB0060200

So, I hereby humbly request you i.e. Country Holiday Inn & Suits Pvt. Ltd. to please refund my money to me immediately on receipt of this mail.

Regards...

ANITA SHARMA.
Membership No.CHISRG775599
Country Holidsy Inn & Suits Pvt. Ltd.

It is a harassement by the Company. They cheat the people. Inspite of so many reminders to them they are not making payment to me.
However, I have attached a mail earlier vide which they have confirmed for refund of money to me. But these people are continously cheating me and giving me mental harassement.

Anita Sharma.

Dec 12, 2018

Updated by anita20 I have sent 13 reminders to the customercare department of Country Holidays Inn & Suits Pvt. Ltd. An extract of my mail is given below.

Reminder 13

This has reference to my earlier mail dated 30.10.2018, 31.10.2018, 01.11.2018, 02.11.2018 .5.11.2018, 06.11.2018, 14.11.18, 16.11.2018, 20.11.18, 26.11.18, 30.11.18 & .4.12.2018 for refund of my membership fee as agreed by in your mail dated 30.10.2018, the action of which is still pending
from your end. I have also provided you my bank details for refund of my money.

But till date I have not received back my membership fee from your side.
I am again giving below details of my bank account. You are requested to refund back my membership fee in this account :-

A/c Holder NA/c Name : ANITA SHARMA
Saving Bank A/c No.[protected]
IFSC Code : PUNB0060200

So, I hereby humbly request you i.e. Country Holiday Inn & Suits Pvt. Ltd. to please refund my money to me immediately on receipt of this mail.

This is a mental harassement to me. So stop this episode of harassement by refunding me the membership fee as committed by you.

Regards...It is a harassement by the Company. They cheat the people. Inspite of so many reminders to them they are not making payment to me.
However, I have attached a mail earlier vide which they have confirmed for refund of money to me. But these people are continously cheating me and giving me mental harassement.

Anita Sharma.

It is a harassement by the Company. They cheat the people. Inspite of so many reminders to them they are not making payment to me.
However, I have attached a mail earlier vide which they have confirmed for refund of money to me. But these people are continously cheating me and giving me mental harassement.

Anita Sharma.

Jan 17, 2019

Updated by anita20 I have sent 13 reminders to the customercare department of Country Holidays Inn & Suits Pvt. Ltd. An extract of my mail is given below.

Reminder 15

This has reference to my earlier mail dated 30.10.2018, 31.10.2018, 01.11.2018, 02.11.2018 .5.11.2018, 06.11.2018, 14.11.18, 16.11.2018, 20.11.18, 26.11.18, 30.11.18, 4.12.2018, 6.12.2018, 12.12.18 & 02.01.19 for refund of my membership fee as agreed by in your mail dated 30.10.2018, the action of which is still pending
from your end. I have also provided you my bank details for refund of my money.

But till date I have not received back my membership fee from your side.
I am again giving below details of my bank account. You are requested to refund back my membership fee in this account :-

A/c Holder NA/c Name : ANITA SHARMA
Saving Bank A/c No.[protected]
IFSC Code : PUNB0060200

So, I hereby humbly request you i.e. Country Holiday Inn & Suits Pvt. Ltd. to please refund my money to me immediately on receipt of this mail.

This is a mental harassement to me. So stop this episode of harassement by refunding me the membership fee as committed by you.
It is a harassement by the Company. They cheat the people. Inspite of so many reminders to them they are not making payment to me.
However, I have attached a mail earlier vide which they have confirmed for refund of money to me. But these people are continously cheating me and giving me mental harassement.

Inspite of posting number of complaints on this platform, Country Inn & Suits Pvt. Ltd. is not refunding by
hard earned money.

Anita Sharma.

Jan 29, 2019

Updated by anita20 I have sent 17 reminders to the customercare department of Country Holidays Inn & Suits Pvt. Ltd. An extract of my mail is given below.

"Reminder 17

This has reference to my earlier mail dated 30.10.2018, 31.10.2018, 01.11.2018, 02.11.2018 .5.11.2018, 06.11.2018, 14.11.18, 16.11.2018, 20.11.18, 26.11.18, 30.11.18, 4.12.2018, 6.12.2018, 12.12.18, 02.01.19, 17.01.19 & 18.01.19 for refund of my membership fee as agreed by in your mail dated 30.10.2018, the action of which is still pending
from your end. I have also provided you my bank details for refund of my money.

But till date I have not received back my membership fee from your side.
I am again giving below details of my bank account. You are requested to refund back my membership fee in this account :-

A/c Holder NA/c Name : ANITA SHARMA
Saving Bank A/c No.[protected]
IFSC Code : PUNB0060200

So, I hereby humbly request you i.e. Country Holiday Inn & Suits Pvt. Ltd. to please refund my money to me immediately on receipt of this mail.

This is a mental harassement to me. So stop this episode of harassement by refunding me the membership fee as committed by you.

If you will not refund my money, I will file your compaint i the Consumer Court for getting back
refund of my hard earned money.

In view of above, you are once again request you to refund my money immediately."

Through this forum I request you to immediately take an action to resolve my complaint
and refund back my memebership fee as already accepted by you earlier that you will
refund my membership fee, but not refunded by you till date.

ANITA SHARMA...

May 21, 2019

Updated by anita20 I have sent 18 reminders to the customercare department of Country Holidays Inn & Suits Pvt. Ltd. An extract of my mail is given below.

Reminder 18

This has reference to my earlier mail dated 30.10.2018, 31.10.2018, 01.11.2018, 02.11.2018 .5.11.2018, 06.11.2018, 14.11.18, 16.11.2018, 20.11.18, 26.11.18, 30.11.18, 4.12.2018, 6.12.2018, 12.12.18, 02.01.19, 17.01.19, 18.01.19 & 29.01.19 for refund of my membership fee as agreed by in your mail dated 30.10.2018, the action of which is still pending
from your end. I have also provided you my bank details for refund of my money.

But till date I have not received back my membership fee from your side.
I am again giving below details of my bank account. You are requested to refund back my membership fee in this account :-

A/c Holder NA/c Name : ANITA SHARMA
Saving Bank A/c No.[protected]
IFSC Code : PUNB0060200

So, I hereby humbly request you i.e. Country Holiday Inn & Suits Pvt. Ltd. to please refund my money to me immediately on receipt of this mail.

This is a mental harassement to me. So stop this episode of harassement by refunding me the membership fee as committed by you.

If you will not refund my money, I will file your compaint i the Consumer Court for getting back
refund of my hard earned money.

In view of above, you are once again request you to refund my money immediately.
Through this forum I request you to immediately take an action to resolve my complaint
and refund back my memebership fee as already accepted by you earlier that you will
refund my membership fee, but not refunded by you till date.

ANITA SHARMA...

Dec 06, 2019

Updated by anita20 ReI have sent 19 reminders to the customercare department of Country Holidays Inn & Suits Pvt. Ltd. An extract of my mail is given below.

Reminder 19

This has reference to my earlier mail dated 30.10.2018, 31.10.2018, 01.11.2018, 02.11.2018 .5.11.2018, 06.11.2018, 14.11.18, 16.11.2018, 20.11.18, 26.11.18, 30.11.18, 4.12.2018, 6.12.2018, 12.12.18, 02.01.19, 17.01.19, 18.01.19, 29.01.19 & 21.05.2019 for refund of my membership fee as agreed by in your mail dated 30.10.2018, the action of which is still pending
from your end. I have also provided you my bank details for refund of my money.

More than a year has passed but till date I have not received back my membership fee from your side.
I am again giving below details of my bank account. You are requested to refund back my membership fee in this account :-

A/c Holder NA/c Name : ANITA SHARMA
Saving Bank A/c No.[protected]
IFSC Code : PUNB0060200

So, I hereby humbly request you i.e. Country Holiday Inn & Suits Pvt. Ltd. to please refund my money to me immediately on receipt of this mail.

This is a mental harassement to me. So stop this episode of harassement by refunding me the membership fee as committed by you.

If you will not refund my money, I will file your compaint in the Consumer Court for getting back refund of my hard earned money and compensation also for the harassement done to me by your Company

In view of above, you are once again request you to refund my money immediately

In view of above, you are once again request you to refund my money immediately.
Through this forum I request you to immediately take an action to resolve my complaint
and refund back my memebership fee as already accepted by you earlier that you will
refund my membership fee, but not refunded by you till date.

ANITA SHARMA...

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Comments

Country Holidays Inn & Suites Customer Care

from Noida, Uttar Pradesh

Verified Support

Here we would like to mention that till yet even we have not spoken with you once and please speak to us once and we would be clarifying your all queries with your utmost satisfaction and we are all ready to provide you with 100% services and amenities under your CHIS membership with us.

manojjadoun

from Delhi, Delhi

Country Holidays Inn & Suites Pvt. Ltd. (CHIS) is a fraud company, all these reviews are fake or paid reviews. Don't get traped with Country Holidays Inn & Suites Pvt. Ltd. (CHIS). They will do lots of false commitment to sell membership. Country Holidays Inn & Suites Pvt. Ltd. (CHIS) have only two 5 star property in delhi NCR 1 in AGRA, 1 in GOA and rest are only 3 and 4 start they dont have 5 star properties.

Yesterday I received a call from Mr Rahul Arora (Sr Customer Relationship Manager)'who don't have patience and don't know the manners how to talk with customers then what can I expect with junior support staff, he was saying that we have more then 5000 hotels but only those(only 67 in India) hotels are listed on web site which have signed a contract with us and for rest of the hotels we will use third party service. And we can't provide you the list of 5000+ hotels because they regularly keep changes.

Secondly he was accepting that Club mahindra has customer in lakhs that's why they have large number of complaints and we just have 3000+ customer only all over India so we have less no of complaints.

Nobody tells me at the time of booking that they are using third party service for hotels booking.

Invoice no: chis-nd782949
Reg no: chisnd774048
Date:[protected]
Amount: 140000

Country Holidays Inn & Suites Customer Care

from Noida, Uttar Pradesh

Verified Support

Here we would like to reiterate that we would be providing the 100% services and amenities under your CHIS membership with us and I assure you for at par services while stay with us and please give us a chance to serve you once with all our best efforts and en-devours.

Country Holidays Inn & Suites Customer Care

from Noida, Uttar Pradesh

Verified Support

Here it is requested to please allow us to resolve your query as we have been trying to speak with you and not getting any response from your end..pls cooperate..Many thanks

neha_az07

from Noida, Uttar Pradesh

This is fraud company and I was also trapped on[protected]. I already intimated them my unwillingness to continue with membership on[protected]. They deducted the money from my card under false impression. I want them to refund my money asap.