Country Vacations — Incomplete information provided while taking membership. Misguidance for trip planning.

Address:

400079

Taken membership on Dec 03, 2016 for a tenure of 10 yrs. Assured international trip of 6N 7D at the start, then while executing the dates then communication was very poor.
- I had planned a trip to Singapore for 6N 7D. Then after following up for a week it was said that the property over there is associated property and only 3N 4D trip can be planned. Then with the said statement I planned for 3N Singapore and 3N Bali in continuation. Then after again 1 week follow up it was said that when property of Singapore is available Bali is not and vice versa.
- Apology was done again and again by the travel agents but was of no use. In the mean while the flight charges were up.

Required refund of Rs 50000 paid towards the membership