Country Vacations Membership — Cheated by Fraud Company - Need My Refund

Address:	Hyderabad, Andhra Pradesh, 500050
Website:	www.countryvacationsindia.com

I, Rafi Mohammed, bearing membership ID CVHYD7TCLUB227893, has joined the Country Vacations Club on 26th Oct, 2016. I am requesting you to help me in cancelling my membership and getting my refund, as I was made to join the club by making false promises.

As per the law, a customer has the complete right to cancel any membership if they have not used any services and if they are not satisfied with the services. I am not satisfied with their services because they do not offer what was promised to us and what it was present in the aggrement. It is completely a case of "Deficiency of services" and a case of "Fraud".

Even after so many follow ups to cancel my membership they do not respond. As per the law we can cancel a membership within 14 days, and i requested them to cancel within three days of my joining. You can see my attached cancellation email sent on 29th Oct, 2016. Later on multiple emails were sent and request were raised to cancel the membership but never did I recieve any response from them. Please note that most of my cancellation requests were made on phone conversation with their customer care department and they behave rudely and dent to cancel my membership. I even went directly to their Begumpet Head office for cancellation request but they deny to cancel or refund my money.

Their membership cost is 80, 000 and I paid 40, 000 through my HDFC credit card. They said it is 0 cost EMI and now every month I am incurring Financial charges and EMI charges.

Any information needed from my end, please let me know, or you can contact me at [protected].