[Resolved]  Country Vacations — misguided us by showing us the ppt sights of the resorts

Address:

Jaipur, Rajasthan

Dear sir,
This is to inform you about a very serious fraud going at ccv jaipur branch .let me tell you the whole story, we were invited at the ccv office for a gift tour and we reached there at 8:o clock on 24 November, and we were introduced their numerous holiday scemes by their reps :mr upendra and branch head :mr manish kumawat and conned with the amount of 1, 31000rs .
The points that led us into this misery and pain are as following:
1. Firstly mr upendra misguided us by showing us the ppt sights of the resorts that did not belongs to ccv and convinced us that by taking the membership we will be able to use that and more properties by coming time
2. But later after giving the money when we reached home we could not find that particular sight on ccv site on net, we further inquired we were told that it was not their property but of RCI property, how could somebody do this ?
3. We were promised for 7 nights and 7days but later it found to be 6 nights and 7 days
4. We were promised to be given RCA card but later denied.
5. We were promised that for rci domestic vacation 160$ and 250$ for rci foreign destinations will be charged fixed, not a single extra penny will be charged, but not now they refuse to give it in writing instead, they convince me by telling me that they might do it unofficially but could not officialy, why, after paying the full amount, why I will go through the unofficial way ?
6. Than after finding the whole fraud when contacted mr manish, ms pooja from customer grievences, there was no respose, infact where rude and cover up attitude was bestowed upon me.
7. And we were mentally exhausted and persuaded for the down payment at the time of 10:00, at the night even their rep mr upendra came to our house to get the money with us at the wee hours and did not gave us any single moment to think or revise our decision, now I can make out that it was their plan to cheat us and let not waste a moment to change our disguided mind, what kind of company will do it …………only the fraud one
Thank you ccv for making my life miserable for last couple of days, the company which boost of giving families happiness, has made my life hell, u see, the sense of being cheated itself is very painful and that too with this big amount, the thought is so disturbing that has taken all our peace and happiness and ……..and ……I m still hopeful that this doing has not been a policy for a company like ccv but a cheap business perfomed by the staff like manish and upendra for their pity incriments or so.
And I strongly believe that customer satisfaction is still the most important motto of business



Sumit Gorisaria ([protected])

202 AKSHAT ELEGANCY
D1/01 BIHARI MARG, BANIPARK, JAIPUR
Member No. CVJP3BPCLUB10LR162999