Country Vacations — most deceitful company in the country

Address:Bangalore, Karnataka, 500064

I have taken 30 years membership for 1, 35, 000/-.
When approached for holiday booking they asked about the clearance of annual fees @ rs 6500.
After the payment of annual fee they asked, again approached for booking. That time they demanded utility charges extra as the place i opted does not belong to them, though it's cited in their website. Even though i was ready to pay utility charges extra, they asked again money for one extra bed charge amounting rs 1200+ per day as age of my daughter was 14 years. They told free occupancy of children allowed only upto 12 years. It was very upsetting approach from them. When their customer support was approached he lady attended my call was assured to resolve the issue if i m not opting for extra bed.
But i didn't get back a call from customer support. Again i called and the lady was connected, her voice was annoying and firm, simply replied to pay the extra bed charges and conditions can not be changed.

Here is my introspection
First they took rs 1, 35000 as non refundable membership fees for the family membership plan. Then for 6 days stay they squirtcharges-
Rs 6500 as maintenance fee
Rs 3000 (500 x 6days) as utility charges
Rs[protected] x 6 days) as extra bed charges

Now calculated the amount i spent for 6 days vacation
Rs 1, 35, 000 in bank yields an interest of rs 1000 minimum as p. M., thus rs12, 000 in a year
+ rs 6, 500 + rs 3000 + rs 7500 = rs 28, 500 /-

+ meals plan (Compulsory @rs 350 per head for break fast and rs 550 for lunch / dinner)

They claimed their properties are at the level of 5 star, but i experienced it's even worst than a lodge
The linen quality was poor, bed was too old, no facility of laundry or iron, tasteless and low cost food
Above all, the behaviour of over crowded staffb was rough and least bothered attitude to any concern.
The identity of every occupant are in circulation among stafr. So they treat or illtreat accordingly.

When i enquired for transfer of membership, they flately refused the provision and advised to gift the vacations (So that new people they get to trap). When i told about approaching consumer court, he politely replied 'it will be one more number in the existing over 15, 000 court cases against the company."

Never ever opt for country vacations...
Highly deceitful and disappointing.
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    Country Vacations Phone
    +91 40 4406 7877
    +91 40 4007 7883
    +91 40 4461 0100
    Country Vacations Address
    Country Club Kool, #6-3-1219/A- 2nd Floor, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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