Country Vacations — Not fulfilled the promises and not responding for mails/calls

Address:

560064

I joined Country vacations on 10th Jun by paying Rs 60, 100/- in Yelahanka branch. Payment was done through CC and branch manager agreed to pay the EMI interest amount and promised me for a Gold Coin/Microwave Owen.

When EMI didn't happen and full amount got deducted I contacted Country vacations through mail and phone and mail many a times. But, no reply from them.I was damn pissed off!!

Later EMI got approved, after I follow up with the Bank.

My next fight is to get the EMI Interest amount and gold coin/microwave oven, getting membership cards and other things. No response so far, inspite of many mails. They will not lift the phone when I call. Visited Shivajinagar branch and they couldn't help asked me to approach the same manager. But that manager is not at all approachable. . Only during joining, they tell so many things. Afterwards, they don't value customer.

On top of all these things, I met few people who are suffering with same issues with CV.

By seeing all these things, I'm damn sure that future will not be good and I don't want to continue any more with them. I've sent cancellation mail too. But there is no response.

Need guidance if any of you faced such issue and got the full refund amount.