Country Vacations — not provided a single holiday till date

I brought the country vacation membership and along with that got a complimentary trip for Dubai. I availed Dubai trip and for that I had to pay a money and after that not a single holiday provided till date. Whenever I tried to book, showed non-availability. The customer care is more focussed on geting the maintenance and not providing the services to the customer. Every week I keep getting call around maintenance and no one talks about the service and vacations. Very pathetic or say no service at all. Repent the day I became member of Country vacation, would had used the same amount to book my vacations personaly on my will.