Country Vacations — Not Refunding my payment


I have made a payment of Rs.3584 on 19th Nov through Mr. Nagendra. He shared me the below details. But then he told me that reservations are not available on the dates I asked for. Then I asked him to cancel the booking and refund my advance amount. He has been telling that the Hyderabad reservation team is not ready to refund but only to adjust. That is not their decision. It is my wish. Now it is more than 45 days and I have not got my money back. Will you refund it or not? Please do not come and tell it will take one week. I had waited so long.
Membership no CVBG37VIP30LBU1351
VIP 30 Membership Card Club + 30 Yrs 6N7D Blue U12
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    Country Vacations Phone
    +91 40 4406 7877
    +91 40 4007 7883
    +91 40 4461 0100
    Country Vacations Address
    Country Club Kool, #6-3-1219/A- 2nd Floor, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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