Country Vacations — regarding refund of the cancelled membership

Address:	Pune, Maharashtra, 411013
Website:	www.countryvacationsindia.com

I had purchased Country vacations membership of 5 years on 19/11/2017 for Rs. 65000. The executive given us the false promises of extra overseas trips, 50% discount on flight bookings and may freebies which they didn't give after membership purchase. They did not provide us the agreement as well, somehow I could manage to get agreement copy from him and cancelled membership within the cool off period of 10 days. I cancelled it on 27/11/2017.

Then I contacted them for refund, but the customer care executive name Shruti Kola said that for refund it will take 120 days. Then I did wait for 120 days to complete, still the refund is not given. I kept on calling her and she was saying we have accounts issue and your refund will be done in 10-20 days, 3 moths passed but no refund yet. Now their phones are coming always busy, I got mail from Shruti, to not call or mail us and we will update the status whenever it is given to us.

I have cancelled my membership within the cool off period of 10 days but they are not refunding my Rs. 65000 since past 8 months.

I request Country Vacations to refund my amount ASAP.

I request everyone to not go for Country Vacations membership.

Regards,
Sandeep Patil
[protected]