Courtesy Honda — Defective piece of lights

Address:

Karnal, Haryana, 132001

I am Very upset with the kind of behaviour i got at the dealership, , despite of resolving the customer complaints .. none of them bothered to speak on the issue and just sent the regret mail that problem cannot be resolved and they didn't answered even one of the four clarifications I questioned from them, which is really unprofessional.
I have the complete chain of conversation which I want to raise in the proper forum so that the company should realise the kind of treatment their customers are getting
Pls help