Coverfox — bike insurance

I have paid an amount of 1608 to avail a bike insurance plan. The amount has been successfully paid using the upi platform however the insurance hasn't been booked yet. On connecting to the concerned payment service they quote the amount has been credited successfully to the merchant. I have been trying to connect to the customer care of coverfox and they aren't responding. Please i request someone from the concerned team to look into the matter and refund the amount or help me in availing the service.

Transaction id: p1908281240217466868277

Utr:[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
CoverFox customer support has been notified about the posted complaint.
Complaint comments 

Comments

I applied for a policy and paid 3000/- but after 2 days I cancelled the application. Date near about 20.07.19. But now refund amount not credited.
So please refund the amount ASAP.

By [protected] I insured a bike but money 950 rs detected and bike not insured, why

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    CoverFox
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    6%
    Complaints
    65
    Pending
    0
    Resolved
    4
    CoverFox Phone
    +91 180 0209 9970
    +91 77 1888 3212
    CoverFox Address
    3rd Floor Krislon House, Andheri (E), Mumbai, Maharashtra, India - 400072
    View all CoverFox contact information