Coverfox — Correct policy document not received

I renewed my bike insurance throught Coverfox last year during October. When I received the document the start date of the policy mentioned as March 2021 and till March2022. How can the date mentioned incorrectly like this
I reported this issue to Coverfox and following up with them for the past two months. But till now no proper response and not received my corrected policy document also.

My full name - S.Krishnakumar
Contact number [protected].