Coverfox — Worst Service

Address: 388250

Hi,

I am Hardip from Gujarat.

Coverfox has given me Road side assistance including Towing, Taxi, Garage etc however i have face worst face of coverfox they are getting business from this services.

I was with my family when my Oil chamber was hit by stone and all oil passed away and i have to stop my car on the Ahmedabd-indoor Highway around 80 km away from Ahmadabad.

when i ask for road side assistance then coverfox told me to take towing service from Ahmadabad rather than Nadiad( District place) and i have to pay up-down-pick-drop amount for that service which is around 5000/- and when i ask for taxi then also they reply the same that taxi will come from Ahmadabad and i have to pay its up-down-pick-down amount which is around 3500/- and hey not suggesting me near garage as well and saying that we can not give preference to you. As i was in the area where am not getting internet connection and already in low balance and i dont have too much amount to pay coverfox to get that services.

i told them that i will manage my self and will give you bill of towing/taxi and etc then they refuse to accept that and asking to use thier service only.

And after 10:00 pm no one call me and not picking up calls now what to do is next question specially when you are with you family. I have refer my 3 friends to buy insurance from coverfox due to this facilities.

And they given me one mobile number as well to use in emergency that number comes invalid :). Their team told me to call back in 10 mins and they dont call back whole night and when i try to call, call disconnect on first ring.

"Jago Grahak Jago" dont come into their wet talks when buying insurance, please go with standards, this all are frauds and getting benefits from the peoples who are sick on highways and asking for helps from them.

Worst night that was.
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2 Comments

Comments

Have renewed my bike insuarnce and not received the copy of the insuarnce, its been 5 days.
I am somveer singh
One of your agent name Vikas continuously calling for term plan and when I refused the plan he started using bad words and showing threats I am having all the recordings of talk.

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    CoverFox Phone
    +91 180 0209 9970
    +91 77 1888 3212
    CoverFox Address
    3rd Floor Krislon House, Andheri (E), Mumbai, Maharashtra, India - 400072
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