[Resolved]  Cox & Kings India — fraud company... never book trips with this group

Address:Chennai, Tamil Nadu

I had booked a europe trip on feb first week... These ppl charged 80000 for booking.. We had paid them already. Due to unavoidable reason we had to cancel the trip. They have charged us lumpsom amt of 34550 just for cancelation.. The cancelation receipt also has not been provided yet. The refund also has not been initiated. Mr. Arun from chennai office was taking care of the issue.. Later on he washed off.. Never attends to our calls. This is pathetic.. Cheaters... Never go to these ppl.
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Jun 13, 2019
Complaint marked as Resolved 
Cox & Kings India customer support has been notified about the posted complaint.
Verified Support
May 06, 2019
Cox & Kings India Customer Care's response
Dear Ms. Ravikumar,

Greetings from Cox and Kings Limited!!!

This is with reference to your post on consumer complaint site.

May we request you to revert with the below mentioned details in order to check and assist you further.

1. Booking Reference number
2. Departure Date

Should you require any assistance please write to us at [protected]@coxandkings.com

We look forward for your response.

Regards,
Customer Service Team
www.coxandkings.com
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