Dear Team,
I hope this email finds you well. I am writing to bring your attention to an unresolved issue regarding my mobile insurance claim.
On the 10th of November, 2023, I registered a claim for my mobile insurance. It has been 13 days since then, and the settlement process is still pending. Initially, I was provided with an estimated bill for the repairs. However, two days later, a video call was arranged where I was informed that the claim amount would be disbursed within three days. Unfortunately, till now, there has been no update on the status of my claim, and all attempts to contact them via calls and messages have gone unanswered.
I kindly request your immediate assistance in resolving this matter promptly. It would be greatly appreciated if you could provide me with an update on the status of my claim or arrange for someone from your team to address this issue as soon as possible.
NAME : ABDUL NASIR
Claim Number : OC[protected]-00000698
Policy Number OG[protected]-00816612
Membership No. : IMB191069
CONTACT NO; [protected]
ALTERNATE NO. [protected] Was this information helpful? | 
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Regards
CPP Team"