Cpy Impex — sent payment... goods not received

Address:Jaipur, Rajasthan

I had placed order for herbal powders henna and indigo to m/s yogi globals by mail (Yogi globals) to mr ritwik yogi on november 11, 2018. I received the reply on nov 27, 2018 asking me for payment of rs 4266. I made the payment through bank transfer on nov 28, 2018. And received mail from mr yogi stating that the order will be despatched within 2-4 working days and the despatch details will be sent for my follow up. It's now been 10 days and i have not received any information from their end. No reply on my mail asking for status of my consignment. Also all phone nos are either non existent or switched off or wrong nos!!!
Payment made to bank as below:

Please make payment via neft/imps, please note the beneficiary’s details as follows:
Name of beneficiary:cpy impex
Address:baesment, c-4/152, chitrakoot yojna
Jaipur – 302021, rajasthan india
Account number:[protected]
Account type: current account
Bank name:indusind bank ltd., india
Branch: shyam nagar – jaipur
Ifsc code :indb0000820
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    Jaipur
    Rajasthan
    India
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