CraftsVilla.com Complaints & Reviews

I had ordered a white and pink anarkali dress and white dressis delivered to me I dont like this white dress and I want it to be changed soon it is delivered by mistake please change it and delivered me a right white and anarkali as soon as possible

I have placed an ordered on 02/07/2015 (Designer Aqua Green Anarkali Suit SKU :MTAMA[protected]) i have made payment of RS 1039. The product wasn't looking as it was in the picture.and the material was of very cheap quality.The product is also damaged.I request u people to please take back Ur product and refund my money back.The product got delivered on Sunday 05/07/2015. Order no:[protected] and Transaction #[protected]. Nishant Kumar Zee News Ltd.

Dear sir i have placed an ordered on 26/06/2015 (Desiner blue net & brasso anarkali)i have made advance payment and RS 799 deducted payment my account but till today i have not received any reply from your company and even i can not track my order and not send link to track order and till today not received dress So please guide me what to do my shipment id is[protected] and tracking no is a32051575

The product wasn't looking as it was in the picture.and the material was of very cheap quality.the product is also damaged.i request u people to please take back ur product and refund my money back.the product got delivered on Wednesday. Order no:[protected]

when i saw on online dress was so nice so i made order for it, but when i got the dress it is not nice. it is too long to me.and it is looking like old cloth.so, i made call to this courier number he said to mail to you.plz take my dress back

I am taking your product of full black partywear one piece.but when I see thats quality is too loq and I want to give it back. When I ask to the courier company he said tell to craft villa and send me a cancellation return mail from crafts villa..so plz help me or call me

Hi this is pragnya paramita mishra i have ordered a salwar suit since one month i had courier back also due to quality and length problem and the seller had received the product within 15 days. I have call to the seller he is saying i have mailed craftsvilla but craftsvilla is not giving any reply in mail neither receiving call.

Hi! I am dinesh vazirani . I ordered designer long turquise bluecolour on craftsvilla.com n the service cods foreign[protected] n shpr ref is[protected] but the colour of poduct is totally different & quality of material also worst which i don't like. I want to change this anarkali suit by buying another prodct from craftsvilla. Plz do action fast whnevr u get my message.. Thanks & regards, dinesh vazirani, [protected]...

Hi Team, I made a purchase of a saloar camee... amout already deit from my sbi account 1649, , i recieved mail stating that succes full purchase and amount is already debited from my account but after 10 minots it iis sshowing tthat PROCESS DID NOT COMPLETE, YOUR CONTACT NO. NOT AVAILBLE, so what can i do??????? pls do action first.my email- [protected]@gmail.com

1) we received entirely a different color product with different material as well. and even found some typical multiple stains on the product with very cheap stitching of chamki on the embroidery. requested for refund on june 9th 2015 (SKU# MMANS[protected]) 2) they asked us to courier it back to the seller which we did it immediately and shared the shipping details. We even received the confirmation from craftsvilla that seller received...

Hi, I have below ordered for suits. Order No Name QTY Status Estimated Delivery Date [protected] Anita Varshney 1 22/06/2015 Not Delivered 29/06/2015 [protected] Deepak Varshney 1 22/06/2015 Not Delivered 29/06/2015 [protected] Anita Varshney 1 21/06/2015 Not Delivered 28/06/2015 [protected] Anita Varshney 1 21/06/2015 Not Delivered 28/06/2015 Not Delivered yet and not given any Ans. on my mails. As well not refund my amount. We are planning to go consumer Court. Thanks, Anita Varshney

Hi! I am jyoti Pradhan. I had brought Imani Red Bhagalpuri Art Sillk Saree on Craftsvilla.com n the service cods foreign[protected] n shpr ref is[protected] But the colour of Saree is totally different Which I don't like. I want to change this Saree by buying another Saree from craftsvilla. Plz do action fast whnevr u get my message.. thanks & regards jyoti Pradhan [protected]

Hi, I am Annapoorna from Bangalore. I had ordered two products from crafstvilla about a month back with order numbers[protected] and[protected]. They delivered the products and I was shocked to see the material. The quality is very worst and it is nothing as shown on the website. I called them hundred times they did not give any proper response and I mailed them and raised dispute and I was given with a complaint number (Ticket ID - 280188.). They sent me address of sender to whome I need to send the product back by myself. This sender is in whole other state and he told me he is not responsible for anything and craftsvilla will only have to arrange pick up. I have been contacting the website to get my money back and there is not response from them at all. I am very much disappointed with this irresponsible behavior of the company.

Dear Team,
I have received my packet .But packet is not found as per picture show. I am very disappointed with your product,
Please collect you product as soon as possible. And return money .

Order Shipment[protected].
Vendor name-Vastra Valley.
Track Number-[protected]

i purchase a suit from craftsvilla.com .it is defected piece and isn't like defined online or shown in photo. i want to return and refund of 899 rupees. i send mails for return product to that company but i didn't find any response from them. Please help me to give my refund of 899 rupees. return product Inbox x mohini pradhan Jun 26 (4 days ago) to customercare I want to return long anarkali suit order no is[protected] because it is not like as defined and not shown in photo so plz return this and give me 899 rupees quickly. thancuu Craftsvilla via email.freshdesk.com Jun 26 (4 days ago) to me Hi Mohini Pradhan, Thank you for your cooperation. Shipment #[protected] Request you to send the received product back to the below address to the designer within 7 days and email us the courier tracking details once you dispatch the product. Once the designer receives the product back to the address, we can refund the full amount of order in your bank account. Please note that we shall give you a Rs.100 voucher for the return courier charges as per return policy mentioned on the website. Please mention the order number clearly inside and outside the parcel. Apologizes for the inconvenience caused. Jesvi Fashion 1301, old bombay market aditys awas, umarwada, surat--395006 [protected]@gmail.com [protected] Awaiting the following details from you for refund : **Return courier name - **Return courier Tracking number - **Bank Name :- **Name mentioned on bank account : - **Bank account number : - **Bank IFSC code: - (Optional) If you have a minute, please tell us about why you returned / cancelled your order by going to the below link. Your feedback will help us to serve you better. Click here to provide feedback Happy to serve you! Regards, Craftsvilla.com - The Marketplace to Discover India Facebook Twitter Blog Linkedin Ticket: http://craftsvilla.freshdesk.com/helpdesk/tickets/300401 Hi, We work hard to ensure all your queries are resolved in shortest amount of time. Please do let us know your opinion on our customer care support. We look forward to your feedback HappyAwesome NeutralJust Okay UnhappyNot Good 300401 mohini pradhan Jun 27 (3 days ago) to Craftsvilla Bank Name: punjab national bank Name: RAHUL PRADHAN Account no: [protected] IFSC Code: PUNB0587400

I had ordered one chudidar, they had provided very bad quality material and I asked to collect the product as return, but they asked to return me and also courier charge I had paid 240 rs, but they are saying only can give 100 rs as return courier charge, even I paid 100 rs extra for courier while ordering.still I didn't get any proper response and even I don't know weather will they return my amount or not

Dear craftsvilla team, Detail for the product orderds is shipment code[protected] & track number is [protected] sent from surat from the Craftsvilla.com my name is Nita Sonnis & i am highly disappointed on the service & on the products sent by you. it is not at all matching the quality and designed shown on the catalog. very cheap quality product is been sent to me. it is not even stitched properly and very bad material is used by the sender. such a beautiful picture is shown on your site and ugliest product is sent to me i have attached the picture of your product image on sight & the product delivered to me yesterday that is 29th june 2015. kindly collect this product back and refund the amount back to me as soon as possible

I had purchase one suit ladis with craftsvilla and the delivery date was[protected] but till he date i have not received my order and no response from craftsvilla. couirer has ben shipped by nadan couier VIDE No[protected] but when I called couier they r shouting on me allways we dont hv any couier contact with party. I had send so many complain to craftsvilla but no response always wait.. They r mentally tourcher.
craftsvill no[protected]
copy of bill attached

Dear all,

Need to return the grj india traditional kantha work cushion cover on 10 pic. My shipment id is[protected]. I have 2 time sent the mail of cartsvilla .com. Still not recived any reply on her end. Call on his customer care no.[protected] but no one pick the phone.Every time i got the reply all are excutives are busy. Plz resolve my issue

Hi, My name is Aafreen and my order number is[protected]. My compliant is i have ordered the Anarkalit Red Suit but i have got it the diffrent suit and that's not anarkali. Please send me my correct parcel and collect this one from me. I Have already paid my cash paymnet 799/-INR. Mob No. [protected] Aafreen Siddiqui