[Resolved] CraftsVilla.com — Material not delivered | |||||
I had ordered a Mahi Rhodium plated shimmering Leaves Mangalsutra to Craftsvilla vide Craftsvilla order No[protected], on receipt of the envelope containing the item it was found that the mentioned item was not inside the envelope, it was immediately informed to Craftsvilla toll free number and they asked me to write an email to customer care which I did and they gave me a reference ID of Incident:[protected] saying that my item will be sent to me in 2 business days but till date I have not got the same delivered .This is totally unethical by Craftsvilla . I want my product for which I had already paid Craftsvilla or complete refund of my payment done to Craftsvilla . K K Joshi Was this information helpful? | |||||
Feb 6, 2017 Complaint marked as Resolved Verified Support Dec 25, 2016 CraftsVilla.com Customer Care's response Hi Krishna Kumar, We're sorry for the experience you've had with us. Shipment #[protected] We're getting this checked with our seller and will get back to you at the earliest. Please allow us some time. Regards, Craftsvilla Happiness Team Verified Support Jan 05, 2017 CraftsVilla.com Customer Care's response Hi Krishna, We apologize for the inconvenience caused to you. Shipment #[protected] As per our records, the product has been delivered to the mentioned shipping address. Please connect with us for further assistance. Regards, Craftsvilla Happiness Team | |||||
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