CraftsVilla.com — refund my money

Address:Dehradun, Uttarakhand

Hi.. i have ordered a anarkali suit from craftsvilla with an order no[protected]. But on receiving the i did not like the quality of the fabric as it does not comply with the description at all.its fabric and design is so different. So i raised the complaint on the same day but no body replied to my emails and i have been calling there customer care but i didn't got any satisfactory answer. I want my money back, please help me out. Worst website for online shopping. its very horrible experience to me ever...please return my money back...thanx my email address is - [protected]@gmail.com
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I have ordered a kareena kapoor saree on march
But saree was out of stock
Dis is order no[protected]
I want my money back
It is almost 20 dayz have passed.
Average

order no[protected] & order no[protected], its 4 time i want to say that please refund my money back... both order are already cancle before 15 day but my money is not creadit in money account

Sir why are you not responding my mail...it's really need to refund my money because it has already been 15 days to cancel my order and money are not refunded yet.
I bought one royal blue anarkali suit for 1299. Suit color is very dull and there length is very long and the hook of broch is also broken. I claim for that to refund it. But there is no reply from your. I courier the dress in 8april 2015 and also email on your id. There is also no response from your. I send all details on your id. Please inform me in how many days you refund my money.

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    CraftsVilla.com Phone
    +91 22 6157 9090
    CraftsVilla.com Address
    Shop No 21, 1st Floor, Centrium, Kandivali East, Lokhandwala Complex, Mumbai, Maharashtra, India - 400101
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