CraftsVilla.com — Return my product and refund

Address:Surat, Gujarat
Website:craftsvilla.com

Hello sir
Please return my product my order no[protected] and shipped date is[protected] my product name is multicoloureded embroidered salwar suit, the material of this product is very poor it is not cotton that is given in the details. I want to return this and want refund.i have complaint for this before but i don't get any message or action so i complaint it again.


Please except my complaint and inform
thanks
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The size of the gowns is not fit for me so i want to return this reply as soon as possibile mahi thakur [protected] mlp.[protected]@gmail.com
Hello Sir/Madam could you please Cancel the order:[protected] as Suddenly there is an urgent Request to Travel saudi Arabia On 30th July.
Hi Kajal,

We're sorry for the inconvenience caused to you.

Shipment #[protected]

Please check your email inbox, our representatives have replied on the same.


Regards,
Craftsvilla Happiness Team
Hi Mahi,

Regret the inconvenience caused.

Shipment #[protected]

We request you to kindly reply to our email with your bank details for us to refund.


Regards,
Craftsvilla Team
Hi Shaik,

Apologies !

Shipment #[protected]

We have cancelled your order as per your request. The refund will be processed against the order amount and will be credited to your account within 10- 15 business days.


Regards,
Craftsvilla Team
Hi I have returned my shipment on the 20/07/2016 they said money will be refunded within 7 business days... The 7 business days are done and refund not credited. It seems very poor service. Seems the customer has been cheated by 1st receiving incorrect product post returning refund promised in X no of days and that's also not been done after sending multiple reminders on email
Hi,

We're extremely sorry for the inconvenience caused.

Please help us with your order/shipment details for us to further look into the issue.


Regards,
Craftsvilla Happiness Team

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