I am writing to bring to your attention an issue regarding the EMI payment for my 8883PL[protected], which was debited twice from my account on 3rd April 2025. The EMI amount of 14, 354/- was deducted twice from my account, causing an unexpected deduction.
Kindly find the details below for your reference:
Loan Account Number: 8883PL[protected]
Date & Time of Double Debit1: 8:21 AM on 3rd April 2025
Date & Time of Double Debit2: 12:24 PM on 3rd April 2025
Debited Amount: 14, 354/- (debited twice)
Transaction IDs: ACH/DBSBANKINDIALIMITED/ICIC[protected]/DBSBA & ACH/DBSBANKINDIALIMITED/ICIC[protected]/DBSBA
I request you to investigate this matter at the earliest and process a refund for the extra deduction. Please let me know if any additional information or documents are required from my side.
Looking forward to your prompt assistance in resolving this issue.
Please check the below screenshot and attachment for the double debited EMI and kindly let me know in case you need more information. Was this information helpful? |
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