[Resolved]  Cred — Two Wheeler Insurance Not Issued From Past One Month

Address:No. 1198/1199, 3rd Floor, Salarpuria Emporium, 100 Feet Road, Indiranagar, Bangalore - 560038 (Opposite Cult Fit, Hal 1st Stage)

ICICILombard Policy for two wheller brought from CRED. But durle to a glitch I am not able to update the KYC and the option to update the KYC till now not available in the app. From Oct 26 2023 sent multiple mail and all the required documents for KYC, till today Nov 22 2023 no reply and the policy not issues. When placing a call through app, the executive informs they ate from Credict Crad department and could not help me. Attaching all the mail communication and the insurance snapshot. It'd been a month and traveling to office without a bike have proved difficult. And Cred do not issues the policy nor refunds me. ICICILombard when connected says share a snapshot where it says paid to ICICILombard but my snapshot says paid to Dreams private limited. No information I have through which I can get the insurance from anyone. Attached below all the required snapshot of the incident.
+21 photos
Was this information helpful?
No (0)
Yes (0)
Nov 27, 2023
Complaint marked as Resolved 
After almost a month following up with Cred on mail, amount is refunded
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Cred
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    667
    Pending
    0
    Resolved
    69
    Cred Address
    No 1198, 3rd Floor, Salarpuria Emporium, , 1199, 100 Feet Rd, Indiranagar, , Bengaluru 560038, India
    View all Cred contact information