Cred Complaints & Reviews

Address: Cred Head Office Address No 1198, 3rd Floor, Salarpuria Emporium, 1199, 100 Feet Rd, Indiranagar, Bengaluru 560038 India

I am writing to formally request the correction of the policy commencement date on my motor insurance policy purchased through the CRED application.

Reliance insurance policy number[protected]
United India insurance number - [protected]P[protected]

Details:

Policy Purchased On: 29 October 2025
Policy Issued By: United India Insurance
New Policy Purchased From: Cred Appbr...

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Dear CRED Support Team,

I am writing to raise a concern regarding a transaction made through Dreamplug Technologies (CRED) that appears to be incorrect/unauthorized. Please find the details below:

Transaction Date: 13 September 2025

Transaction Amount: 29747.50/-Rs and 39045.00/-Rs

Transaction Reference:[protected] & [protected]

Payment...

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Address: D-72, Lal Kuna, Badarpur, New Delhi -110044

Hi,
this was todays incident, I was paying IndusInd Bank credit card payment thru Cred application. but somehow some cred fraud shield insurance policy was activated automatically worth INR 1000/- without my consent and approval. you are requested to please intervene and help in getting my money of INR 1000/- Refund from Cred.

Transaction details are as below:

order ID : 4N1L88ZNVLL9P
UTR : D301PG8AK05DCNJIV1SOCIJd6zh52521755br...

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I bought one earbud of Aertek Company which was suggested by cred on 12th July and the product is not working and quality of the product is also very worst like a copy of something and there is no user manual and other warranty related information in the packet then I approached cred for arranging the product replacement or refund even same day informed to Merchant as well but merchant did not reply on my mail and cred team also wasted my...

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I have noticed a deduction of ₹590 from my account towards Cred Protection, which was activated without my consent. I did not request or authorize this service, and I believe this charge has been applied automatically.

-> Cancel the Cred Protection service immediately
-> Refund the ₹590 that was deducted without my approval....

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Address: Bengaluru

Hi Support,

I got charged service fee of ₹588.00 for the payment of ₹39, 139.00 towards the HDFC Life Insurance on October 25th, 2023 with the order ID- J1Q2P1WYP4R.

I'm paying this insurance on regular basis used other platform also for the payment but only CRED has charged service fee for my insurance payment without any prior notifications. I spoke with customer support for the same but they are unable...

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Address: Cred Head Office Address No 1198, 3rd Floor, Salarpuria Emporium, 1199, 100 Feet Rd, Indiranagar, Bengaluru 560038

Cred application not taking my problem seriesly they decrease my cibil score

DEAR TEAM Currently i have 3 cred cash loan
1. amount 12300 emi is 591
2. amount 14300 emi is 687
3. amount 17400 emi is 835
yesterday was my emi day 2 june but emi not debited from my account
it is showing overdue ... your customer support number is not working ...
solve my its IMPACT on my cibil otherwise...

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I was used CRED App since may 2023. i have checked my CIBIL score on today on CRED app, in which shown that he given me a personal loan as on date 30 april 24, whereas I have not taken any kind of loan from the said app, because of this my CIBIL score may be getting spoiled.

In this regard I have raised a ticket on the customer support on CRED app ticket no is xxx83900 and i have also posted the related screenshot.
His...

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Dear Sir/Madam,

I am writing to file a formal complaint regarding a delayed prepaid recharge on CRED app . On 19/05/20244, I initiated a prepaid recharge transaction through the CRED mobile application for Rs.155. Despite completing the payment successfully, the recharge has not been processed on my prepaid account on time. Due to this delay I couldn't make calls for my emergency requirement.

I have attached...

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Address: CRED

I have taken Car insurance from cred for my Chevrolet Beat,

which I paid 3865, but vehicle model was wrongly updated in the document,

After contacting cred and insurer multiple times, they are not providing any proper resolution. and today insurer send a link for additional payment of 3338 rupees.

I already paid 3865 rupees as per the initial quote,

Which is not acceptable.

and for this you have taken almost a month !!!

May 14, 2024

Updated by Mohammed Sadique K S Vehicle number - KL 34 A 3218

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Address: Online

Dear sir
I have received a damaged product of ajmal perfume and i have raise a request for return but vendor refused to take take return as per them quality check was done but whn i open the packet I noticed bottle was damaged and had send request with images for return but till date I am waiting for response from cred

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There is payment of INR 19001 executed on April 6, 2024 but I do not recollect making such payment.

Can you please help me with recipient contact details urgently?

Transaction ID; VZVKQEJLXYL6EPX
upi txn ID:[protected]
Paid to : q[protected]@ybl

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Address: KOLLAM KERALA 691003

This is to inform you that yesterday i transferred an amount of Rs260000 to my card account, money is deducted from my account and not credited in my card accounts.
transfer Ref no[protected]GARDWPRG3 ON 22 APRIL 2024
phone no [protected]

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R

Rahulkvhhb

from Mumbai, Maharashtra

Apr 23, 2024

Call me [protected]

Reply

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Address: No 1198, 3rd Floor, Salarpuria Emporium, 1199, 100 Feet Rd, Hal, Stage 1, Indiranagar, Bengaluru - 560038

I had made a transaction from cred of Rs. 80, 000 for surgery of my friend's father in 11th Oct, 2023. Yet, I didn't forget to make correct payments and my loan payment is on tract. But continuously cred is charging ECS payment of Rs. 500 additionally apart from the emi. They are not retaining my money also after updates and regular contact. Please make necessary actions regarding the ECS issue and kindly give back my money. I'm doing part time job to study and I can't afford such charges from my emi.

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R

Rahulkvhhb

from Mumbai, Maharashtra

Apr 23, 2024

Call me [protected]

Reply

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I make a rent payment via credit card rs. 10, 000 and this payment is by mistake wrong account number so i want release back or refund or reflect back this payment so i want refund back

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Address: #L149, 2nd Floor, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bangalore - 560103 Karnataka, India

On 30 Apr 2024, at 8:56, I attempted to recharge my Airtel mobile account with an amount of Rs 265 through the CRED app. However, despite the app displaying a successful payment confirmation, the recharge did not reflect on my mobile account.

I immediately checked my bank account, and the payment had indeed been debited from my account. It's disconcerting to experience such a discrepancy between the payment confirmation and the actual service provided.

Apr 17, 2024

Updated by RazooRaj I attempted to recharge my Airtel mobile account with an amount of Rs 265 through the CRED app. However, despite the app displaying a successful payment confirmation, the recharge did not reflect on my mobile account.

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Address: kurnool

Website: other

[Resolved] Cred — Credit card payment wrong upi id
M
malli25256
from Kurnool, Andhra Pradesh
Apr 12, 2024

Address: kurnool

Dear sir,
Date of the incident 10/04/2024 Time 06:42pm
Client number [protected]

From Cridet card i transferred 25588/- to the wrong upi id ([protected]@ybl), UTR No-[protected], of Transition id- EjZQ9NP2V84,
My Bank statement reflecting the name of the Company (Dreamplug technologies pvt ltd) In Bangalore,

Please give me refund amount in my Account
Yours Faith fully
Mandla Mallikharjuna
[protected]

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Address: Kolkata

Hi, I've paid INR 17841.26 of my IDFC credit card account on 8th through Cred but still it is not to respective credit. Have called cred support no to registered a complaint and asked for refund but they refused and confirm it will refunded till 16th. My due date is 11th and still it is not paid to credit card account.

If payment not credited within due date my cibil got effected. Feeling cheated from Cred.

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Address: On line

I have made the pre closure for my loan Rs 373490 through inline and details are given below and after that I got the information from them like due to some system issue money is getting refunded in 7 working days . I can’t accept this reason because I am again loosing interest for the same, from Cred side there is no proper response and they say we cant do anything for this and simple disconnect the call . I really need the justice for...

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I referred this app to one of my friends, and he installed it through my link. He made some payments through the downloaded app and also paid some utility bills through the Cred app. However, I have not received any cashback (level 2) for that referral. Could you please investigate this and update me on the same?

Cred Number: [protected]
Mail Id: [protected]@gmail.com

Cred Complaints & Reviews

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Cred reviews & complaints(677)

policy no - 0407033125p112169214 | request for rectification of policy start date motor insurance policy purchased via cred

urgent: transaction dispute 13 september 2025 29747.50/-rs and 39045.00/-rs - reference no-08628913092025 & 05891313092025

insurance plan (fraud shield)

Fake and worst quality product by cred merchant

Unauthorized deduction for cred protection request for cancellation & refund

Service fee charged on insurance payment

cred cash emi not debit from my account they impact on my cibil

regarding wrong information

complaint regarding delayed prepaid recharge on cred app

Car Insurance

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Damaged product delivered

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Unauthorised Payment

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Amount transferred not credited in card accounts.

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Issue of ECS repayments

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Rent payment cancellation

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Bill payment not updated

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Cred app payment wrong upi id

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Credit card payment hold for 2 days

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Loan pre closure

Referral Cashback issue

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