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Cred Complaints & Reviews

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Last updated Mar 18, 2023
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No 1198, 3rd Floor, Salarpuria Emporium,
1199, 100 Feet Rd, Indiranagar,
Bengaluru 560038

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Cred reviews & complaints(540)

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Hi, Maine 1 March ko cred se electricity bill paid Kiya tha wo failed hua aj 18 din ho Gaya abhi tak refund nahi mila.
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Not reply from cred. Refund not received.
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    Hi, Maine 1 March ko cred se electricity bill paid Kiya tha wo failed hua lekin aj 18 days ho Gaye abhi Tak refund nahi hua. Maine cred 4 din pahle contact Kiya Uno ne bank statement share karne ko bola Maine wo bhi Kiya lekin abhi tak refund received nahi hua.
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      I made a transaction with cred UPI which is not showing up in the app and the transaction has not reached merchant
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        Address:H NO 2A GALI NO 6C BLOCJ K MAHIPALPUR NEW DELHI

        I have done 2 times payment but not settled in my loan on card
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          Address:Benglure
          Website:Cred.com

          I make my Rbl credit card payment three times from cred app.In cred app payment successful and amount also deduct from my bank account.But In my Rbl credit card account amount not reached till date from cred.So I got daily message for outstanding amount.But already I paid by cred that ammount .
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            I have made a payment of Rs.1851 on 2nd March 2023 to icici bank card with last digit 9008 through icici bank imobile app.
            Till now it has not been credited to my credit card, i have informed the bank regarding the same but they refused to receive the payment.

            Kindly look into the matter as soon as possible .

            Below mentioned are the transaction details:
            Order id-G410W41NNNPD
            UTR-HGA7P0FC0D[protected]
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              Address:9592711305
              Website:Cred

              Recharged my mobile on 26 feb with 779 . But till date my mobile not got recharged.
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                Address:9592711305

                I have recharged my mobile [protected] by 779 on 26 feb 2023, but till date amount not credited to my mobile no. I complained many times to cred but receieved no positive response. Transaction id was PU01LBDS0462
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                  Address:Plot no 12b kh no 11 &20 nangli vihar

                  I m doing a payment of my credit at 1 March but the payment is not received my bank also payment deducted my payment in my bank account and how I get my money back instantly..and who gave the panelty charges if my payment delayed
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                    I am Yogesh khare from Bhopal M.P. contact no [protected].
                    I took Loan from CRED application is last year 2022, loan amount 200000 total loan Emis 36, I paid 11 Emis but my February 2023 month emi overdue due to my financial condition, Cred executives Harrassing me for payment and also they hack my contact list and harrassing my family members.
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                      Credit payemt done on feb 24 2023 transaction failed amount was to refunded to account within 1st march but still not credited.there is no email or phone number mentioned to contact.the app asked to upload bank statement, but always says something went wrong.dont know what next.
                      card ending 5651
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                        Address:No idea as the actual lication address is unknown

                        I have been facing a lot of issues with CRED application from the last 5 months. Numerous complaints have been raised but no resolution provided. Each and everytime some or the other person calls from Cred and asks for sending screenshot or screen recordings but despite sending the same no resolution is ever provided. The issue tickets that are raised are closed each and everytime stating issue resolved but in reality no resoltions are provided. Further to this there are huge claims of six digit cashbacks to entice people in reality till date I have never seen a three didit cashback so far. In short this company and its application is a massive fraud and people should refrain from using the same
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                          Address:404, Uphar II CHSL, Plot No. 5, BHD Sanjeeva Enclave,7 Bunglows,Andheri West Mumbai Mumbai City MH 400061 IN

                          Shiva sharma
                          from Jaipur Rajasthan.
                          Dear sir,

                          As per our today discussion with Icici Bank regarding my credit card payment deducted from my account . My Payment is deducted through CRED IN for rupees of 7081.75 rupees ..

                          The entry in my statement of Credit card named of Dreamplug technologies Bangalore IN of 7081.75

                          Kindly please my amount refunded in to ICICI Bank credit card

                          This amount is deducted at 04.57pm at 20/02/2023
                          This is fraduculent transaction done of 7081.75
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                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                            Address:198/1199, 3rd Floor, Salarpuria Emporium, Opposite Cult Fit, Hal 1st Stage, 100 Feet Road, Indiranagar-560038.
                            Website:cred.club

                            Dear Sir/Madam,

                            i had paid my credit card bill rs 4482 on[protected] through CRED Application app but it was not credited to my credit card account after that i was complained with CRED IVR and email as well but after 2moths cred is not refunding my said amount and they are asking refund credited to any other merchant account i had already shared my axis account statement for prof of refunding amount there is not credited and after many reminder and IVR CALL it is still pending request you to please take a necessary action and refund my amount to originated account.

                            with Regards
                            Suresh Jha
                            Feb 16, 2023
                            Complaint marked as Resolved 
                            Dear Sir/Madam, i had paid my credit card bill rs 4482 on 26-12-2022 through CRED Application app but it was not credited to my credit card account after that i was complained with CRED IVR and email as well but after 2moths cred is not refunding my said amount and they are asking refund credited to any other merchant account i had already shared my axis account statement for prof of refunding amount there is not credited and after many reminder and IVR CALL it is still pending request you to please take a necessary action and refund my amount to originated account. with Regards Suresh Jha
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                              I’ve been charged twice for the amount of 14393 on 6th Feb & 7th Feb . However ive been requesting for resolutions through the support link provided in app but all the time automated response are being provided by the Company
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                                Address:Chennai

                                Credit card bill payment failed. But the amount was not credited back to my Bank account or the credit card. I even submitted my bank account statement confirming the non receipt of refund. I made a payment of Rs. 34, 390.98 against my HDFC credit card using Cred from my HDFC bank account. The amount got deducted from my bank account, however the amount didnt reach the Credit card. I raised a complaint through the Cred app, however there is no response till today. The ticket is till open with the Cred. This delay made me to pay additional fee and interest on my credit card.
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                                  On Feb 4th I paid my CC bill through CRED and the first transaction didnt go through, but amount was debited from the Account. I again tried after sometime as my CC due falls on 7th Feb. The second time the amount was debited and transaction was pending. Post which I had 2 successful transactions. But the one was remaining in pending until today 7th Feb 2023.

                                  Today I get a notification that the payment was failed for 30000 and...
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                                  Resolved
                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                  Resolved
                                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                  Website:Cred

                                  I have made the payment of ₹41000 towards my brother college fees on 30th January using CRED education fees option. Payment is still not settled. App is showing payment status as pending till now. I am tired of following up with them. I was just asked to wait and wait. Its been 8 days since I made the payment. Please look into it.

                                  Attached screenshot for the reference.
                                  +1 photos
                                  Feb 7, 2023
                                  Complaint marked as Resolved 
                                  Payment is settled now. Mail id used for communication: [email protected]
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                                    Address:India

                                    If you are doing a large payment on credit card through CRED, especially on weekends, holidays etc, by default it fails, but it debits your bank account and money is refunded back in couple of days. You end up running around for another funds to make payments for credit card on last day. CRED actually uses your money for 2 days free of cost and then returns it. Think of several such failed transactions daily by CRED where they get a large float to use it every day free of cost. Its all about using free money for petty cashback of Rs10 etc. As a customer, we only see our transaction, but think of this large scale fraud for using free money from Customers by purposefully failing transactions of large number of customers with high value payments. After I get my money back this time, I am going to straightway delete this App. I have lost trust in them.
                                    Yes i fully agree with you, the Cred application is a big fraud and should not be used for jyst a few rupees of cash back
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                                      Resolved
                                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                      Resolved
                                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                      Dear Team
                                      I am Jitendra Sharma.
                                      I have a payment credit card bill by cred app but still bank not confirm and clearly said i haven't received any payment so please credit amount ASAP and confirm.
                                      i have payment citi bank credit card bill yesterday as on[protected] and[protected] is last day so please. my last credit card four digit is 8677.
                                      PFA..
                                      Thanks & Regards
                                      Jitendra Sharma
                                      [protected]
                                      +1 photos
                                      Feb 7, 2023
                                      Complaint marked as Resolved 
                                      problem solved thanku
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