Cred — urgent: transaction dispute 13 september[protected].50/-rs and 39045.00/-rs - reference no-[protected] & [protected]

Dear CRED Support Team,

I am writing to raise a concern regarding a transaction made through Dreamplug Technologies (CRED) that appears to be incorrect/unauthorized. Please find the details below:

Transaction Date: 13 September 2025

Transaction Amount: 29747.50/-Rs and 39045.00/-Rs

Transaction Reference:[protected] & [protected]

Payment Mode: Credit Card

Bank Name / Card Last 4 Digits: 5588

The above amount has been debited from my Credit Card, but I have not taken any services from Dreamplug Technologies for Housing & Utilities but they fraudulent way debited my credit card amount, now billing date is nearby and how I will pay this amount to Bank.

I request you to kindly investigate this transaction and provide me with a resolution at the earliest. Please confirm receipt of this email and let me know the expected timeline for reversal/clarification.

I am also attaching screenshots of the debit message your reference.

Looking forward to your prompt response.

Sincerely,
Ravi Kumar
[protected]
[protected]@gmail.com