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[Resolved]  Citibank — Negligence

Address:Chennai, Tamil Nadu

I have applied for CITIBANK credit card on[protected]. My application no. [protected]. On[protected], I have received a SMS saying my Citibank credit card has been approved and will be dispatched within 2 working days. This has been dispatched through BLUEDART AWB no. [protected] in 4 working days. On 8-6-2013 I have received SMS saying my card has been returned undelivered. and today,[protected], I haven't approached by any citibank representative for any feedback or tracking regarding my card. While applying I have received no. of calls from citi bank representative and once approval for card is done then there is no feedback. and still I am searching for CITIBANK contact no. There are many customer service numbers. Theres no e-mail id available with citi bank to make a note on this incident. TOO much negligence. I dont expect such things from (so called..)CITIBANK, and I will not accept their credit card or any business with them. I will advice others also not to make business with such bank.
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

Citibank Credit Card — Non Approval of application

I had applied for citibank credit card ref no [protected]. But they rejected my application with the reason that "I do not meet the minimum policy requirements of the other asset relationships that I currently hold with the bank". I replied that I am using citi bank saving account as well as there is FD of Rs 100, 000 with citi bank. Beside this I also mentined that I had taken car loan in year 2003 which is completely repaid, which is also confirmed by your bank on 24 April 2006 ( copy enclosed)

But I have received the reply that "As a policy we do not disclose the reason for non-approval of an application"

I am still not able to undderstand why they had rejected my application

Please advice

Thanks & regards
Vishal
Reply
sir,

i apply for credit card my app ref is : [protected] so pl send me credit card status.


niles mohite

75306

[protected]
Reply

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