[Resolved]  Indusind Bank Classic Credit Card — CREDIT CARD OUTSTANDING

I was using Deutsche Bank Credit card(now converted into INDUSIND Bank) in year[protected], I have paid the all outstanding of Rs. 15285 on 12/01/2009 through check no.013612 by UBI & placed a request for the card cancellation. Bank executive told me that he will place the request after check clearance.
On the same day bank has issued the statement stating the outstanding Rs. 15824.65 plus late charges & interest of Rs. 1180.41. but I have not considered the late charges & interest as I have already paid the latest outstanding, I have already confirmed the outstanding from bank executive on 11/01/2009 & made payment on next day.
There was not any intention to make fraud with bank.
Now bank is charging me the late charges & interest around 74000 that is big amount for me.
Please advise me what to do now.
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments  1 CommentShareTweet


Hi Amol,

I am also facing similar situations. Infact in my case some due amount(these are not my expenses) showing as written off in CIBIL records in[protected]. Coincidentally had checked my CIBIL score somedays back & saw this written off transaction. HAve been commubicating with bank since, have raisen to their higher-ups too but still my below questions remains unanswered:

• Credit Card not used by me for given 5transcations in April’08 & May’08... Indusind/Duetche Bank has no supporting’s to prove this.
• Account statement not sent to me in May’08 or later. ... Indusind/Duetche Bank has no supporting to prove this.
• No Follow-up calls made to me for recovery of amount. ... Indusind/Duetche Bank has no supporting to prove this.
• No E-Mails sent to my email id about collection of due... Indusind/Duetche Bank has no supporting to prove this.
• No Registered Post sent to my communication address(which still remains the same) about payment collection. Without legal notice sent to me how can a bank write-off the amount in Cibil???
• Updated this as a Written Off or Bad Debt in Cibil which was never the case.

These banks just try to make money by doing such wrong acts.

But I being a responsible consumer have decided that will not let go this mistake of Indusind Bank easily. If needed will go to consumer court too but will fight for my rights. No bank can fool a consumer to make illicit money.

Suggest you too to fight our such wrongful doings of banks.

Santosh Namboodiri.
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