[Resolved]  Shiftthoughts Consulting Pvt. Ltd. — Cheating while selling their product

Address:

Central Delhi, Delhi

Let me start writing this complaint calling "Shiftthoughts Consulting Pvt. Ltd." company as fraud and cheating company.
The reason behind calling this so called company fraud and cheating , their are using unethical,immoral and inhuman practices while selling fraud packages and trapping innocent people.

I received a call from this fake/fraud company on 18-Oct-2012 around 1:00 PM, do not remember the agent name, the agent opened the call by saying that "he is calling HDFC Delhi Branch and my credit track is so good and i have been selected to received the international gold card absolutely free", the feature of this card would be am getting discount on every purchase exception on petrol,diesel and gas.

And he want me to provide the my address first.
I was keeping asking if they are from HDFC bank they should have all my details but he was insisting that, since this call is from Dispatch department , they don't any those details with them. And he even explain me that always every call from any company need this kind of details for verification purpose.
I was kept asking is there any hidden charges for this, he said its absolutely free, there no such things in this one.
He never ever claim that he is from "Shift thoughts Consulting Pvt. Ltd." company.

Since i was in perception this call is from HDFC Bank and they want to update this card from platinum plus to international gold.
I have provided the my office address and then he want to validate the same so that new card would be send to office address, he request me to provide my credit card information through IVR , at this point i told them if your from HDFC bank you should every thing with you.

He never told me that he is not from HDFC Bank, however he explain me that as per IRB guide line , credit cards information should share through IVR only, so he request to sent one sms to following number with this message

# 5626712 and message is pwd card last four digits

he was asking me do this when call is on.Since i was not able do that ,he cuts the call.

After sending this message i got onetime pwd.
Immediately he called me back and check that whether i got response, since i got response, he said that he will redirect to IVR and he warms me to not to disconnect from the IVR.
So i got connect to IVR, provided the card details along with one time pwd, however during this call it was never mention this IVR transactions would deduct the amount from Credit card, i realise this when in last steps of IVR.

After Amount deducted from credit card, someone (Rahul Tandon) start explaining about the package am going received.

he told me that am going to get

"Yatra.com 2nights and 3Days Domestic Holiday Voucher redeemable against booking at select Hotels/Resorts across India."

when we starts saying about second package in offer, i interrupted him and asked , i suppose to get international gold card from HDFC, why he explain about all these packages, then he told me that this discount card not from HDFC, they already deduct amount Rs 6399.00, am going to get "Super Save" package and he(Rahul Tondon) was not revealing his company name, just he was saying he was he from Super Save.
Since there was offer from Yatra, i thought he is also from Yatri only, ask him whether he is from yatra.com , he never denies that also, even i told him that will go consumer court in this regards and gives ad in news paper that Yatra.com is doing this kind of activity, even then never denied that he is not from Yatra.com

After long discussion , he promise that we would get back to me after listing the my earlier call with agent.

He(Rahul Tandon) called me back after 30min, he said there is mistake from his agent and he has been fired,now he is trying convince me take this package and there no way to revert the transaction.

he was insisting me to listen offers available in this package. i was not ready even to listen his offer in that package. Since he thread me that amount is already deducted there only one way to listen to him.
He explain the about the package,he offer me one more thing that i can convert that amount in EMI.

Since am least interested in that package/offer and more over i don't from which company this fraud call me being made .
in-order to have name and address of the company i told my address again, so that i can go launching legal action against them.

Here they purely cheated me and forcing me take me that offer, their argument is i have made the transaction, its my mistake, so i have take the package.

Even i offer below three option to settle this issue, which was reject by them and claim that one in India do any thing about this issue, its simple waste of my time.

1)Revert my amount
2)Revert my amount after deducting some account
3)Will move to court/consumer court/put ad in news paper.


Even i got the company from HDFC bank, so raising this complaint.

Please let me know what i do to get the justice.
Even am ready to move consumer court. Already i have logged dispute with HDFC bank.

below is company website
http://shiftthoughts.pepperdesigns.in/ongoingps.php


i want my account back ASAP, want register complaint against them.