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Credit Information Bureau India [CIBIL] Complaints & Reviews

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Updated: Feb 16, 2026
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R
RPBS
Mar 16, 2018
Resolved
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Resolved

Address: Bangalore, Karnataka, 560049
Website: Cbil report of Citibanl

I had applied for the citi bank credit card. My application has been rejected vide on the grounds of negative credit history based on a credit information report from credit information bureau (India) limited ('cibil'). A copy of the credit information report with control number[protected], reference number 0000000000020180302732288.
As per their report my score is 694 but i am checking my cibil score to log in my cibil my score shows 770.
Report stated that "too few satisfactory bankcard accounts
No presence of a revolving tradeline
Presence of severe delinquency in the past 6 months". I am wondering how my cibil report shows such negative comments when i have been paying my dues before due date and there is no single time late payment, no payment defaults or overdue or any negative activities. I would like to request cibil institute to look in to the matter and do clear those negative comments asap and also to be rectified for further reports. Kindly do the needful.
Apr 27, 2018
Complaint marked as Resolved 
Citi Bank AttachmentsMar 12 to me Dear Mr.B S Reddy Prasad, Reference Number#: 18030184379. This is with reference to your recent application with Citibank, N.A. ("Citibank") for a Citibank Credit card. We would like to inform you that your application was declined by Citibank earlier on the basis of feedback received from Credit Information Bureau (India) Ltd ("CIBIL") for not meeting the minimum credit criteria. Please find enclosed a copy of your Credit Information Report ("CIR") from CIBIL. Thanking you. Warm Regards, Manager-CustomerService, this the mail they sent for me
Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
I am not having any loan from bank of baroda branch tonk(rajasthan).
but cibil site is showing a default agriculture loan by me.so my credit score is low.please correct above details.
RAJA RAM MEENA. VILLAGE-BEEJWAR, POST-NIMHERA, VAYA-DIGGI, DISTRICT-TONK ( RAJASTHAN ) PIN-304504
MOBILE-[protected]
PAN-BDGPM8588M
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    Micheal rajman
    from Mumbai, Maharashtra
    Mar 14, 2018
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    Address: Kanyakumari, Tamil Nadu, 629702

    My name is Joseph antony Micheal rajman and my wife name is shaya jasmine rebina we don't have any type of loans except gold loans in any banks and those gold loans are properly maintained by us and we never allow any jewels to go for auction, recently I apply for a personal loan and they informed me that my cibil score was below 700 and we can't give a loan to you then I asked them why my cibil score was low they tell me that u have gold loans and u didn't pay the loans properly but I never had such issues in my history i[censored] want i can give u the clearances from my banks that I don't have any such issues please advise me how can I improve my cibil score
    Thank you
    Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
    Dear Micheal,
    How did you Clear this Gold Loan with Bank?with an outstanding amount or did you get any discount on this loan?
    If you paid entire amount and still its impacting on your cibil score and you are not eligible for any Loan from Bank, then kindly write an email so i can tell and help you rectify these all issues and you will become credit healthy for new loan.
    Regards
    Jawed
    jawed.[protected]@gmail.com
    Micheal rajman's [Complaint's author] reply, Mar 21, 2018
    I still have gold loans in bank but I pay my interest in time and my jewels never went for auction I always clear my loan before one year. Will my gold loans affecting my cibil score
    syed jawed's reply, Aug 29, 2018
    Effect in positive way for Score inhance.
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      BKGogineni
      from Vijayawada, Andhra Pradesh
      Mar 13, 2018
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      Address: Hyderabad, Andhra Pradesh, 500090

      There are so many problems with teh cibil system that it is not ready to get it resolved. Just to name a few...

      Problem 1:

      1. Cibil doesnt allow to escalate to level3.


      * inspite of entering the state multiple times, once the cursor is moved out of the state field it blanks out.

      This being a mandatory field you have wantedly and purposefully avoiding the customers from escalating to level 3.

      * inspite of entering the correct details of the city - hyderabad it doesn't take.

      Problem 2:

      2. Raising a dispute. (Slide no. 1)

      * the dispute is raised once you login to the system. But why is it asking the details again https://www.cibil.com/dispute/

      Inspite of entering correct details it popups sometimes and sometimes it throws an error.
      * the dispute doesnt take a combination of hyderabad+telangana and it takes only hyderabad+andhra pradesh??? How come hyderabad is in andhra pradesh.. It is presently in telangana. Cibil literally failed in providing proper validations.
      * the identification no and identity no combinations are not mandatory. However, it doesnt allow us to proceed further without entering these details.
      How come such a blunder mistake is being continued???

      3. Raising a dispute (Slide 2).
      * even though we login to the system with the user id and password, the details are not populated and unnecessary details like opened, type, current balance, ownership is asked to populate the details.

      Did anyone atleast think of what you are doing??? Where is the concept of primary key in this??? It should be control number (Or atleast account number) and once i enter control number all the details should be populated. Why is this not being done?

      * even though all the details are entered as per the report, it fails to search and comes back with a blank face no account found.
      If that is the scenario then either the report you gave is wrong or the dispute screen is wrong.

      With so many errors how do you expect us to get the resolution.

      1. I have identified 18 such bugs in your system and with this incapable system you are taking forward the financial credibility of the indian citizens.
      2. I have raised a dispute in october 2017 and repeatedly keep getting mails that you still looking into the system. Do you atleast have an sla. If you really have why is the dispute pending since october 2017.
      3. It is identified that which ever bank gets the pan card xerox of the individual can request cibil report just to give pre approved offers.in my case i raised a dispute that scuf raised an inquiry without my knowledge and requested/demanded to send me the signed application with scuf which you never responded.
      4. The cibil report is not generated with unique identifications eg., in my case many accounts which doesnt belong to me are appearing here (My pan card + dob)

      [protected]@yahoo.com
      [protected]
      Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
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        A
        anup madaan
        from Jalandhar, Punjab
        Mar 12, 2018
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        Address: 144022

        Dear cibil

        I have avail a home loan of amounted 26lacs from indiabulls at the time of disbursing i applied for pmay subsidy as it is my first pucca house and i was eligible for the same to avail subsidy. But indiabulls said that i am not eligible for it because in cibil it shows that i have avail home loans earlier also but i want to inform cibil that i have never avail any home loan, yes i do apply home loan many times but i did not get any homeloan disbursed.
        I wana share that once i applied earnest money loan from sbi for lottery plots of gamada (Greater mohali area development authority) and in that my name did not appear in lottery and loan get dismiss and at that time also no home loan get disbursed and noc from sbi is also attached in attachment you can go through it. I request you kindly remove all home loan entries from my cibil data except indiabulls home loan of 26lac. I will very thankful to you because this a very big huddle for me to availing subsidy of rs.2.5 lac approx and its very huge amount for me, hope you understand my situation and resolve n revert me on it asap.

        Following are my details
        Name = anup madan
        Pan num = apcpm5002p
        Address = 1100 urban estate phase 2, jalandhar city 144022
        Contact no = [protected]

        Waiting for the positive response

        Regard's
        Anup madan
        [protected]
        Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
        Dear Mr.Madan,
        Its a wrong entry from bank and updated in your cibil report.This wrong entry can decrease your cibil score time to time.Kindly write an email at jawed.[protected]@gmail.com, i shall help you to remove this wrong information from your cibil report.
        Regards
        Jawed.
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          N
          Nilesh Thaker
          from Mumbai, Maharashtra
          Mar 11, 2018
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          Address: Mumbai City, Maharashtra, 400067

          Respected,
          We have taken loan of rs 50, 000 from oriental bank of commerce, borivali west, mumbai 400-092. Loan a/c no. [protected] on[protected]. We have fully paid all the due amount on[protected]. We don't have any outstanding due amount currently. But in cibil report this amount is not clear, so kindly look into this and please clear outstanding amount from my cibil report.
          Nilesh c. Thaker.
          Email: nilthaker.[protected]@gmail.com
          Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
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            J
            Jadhavt074
            from Malegaon, Maharashtra
            Feb 27, 2018
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            Address: Solapur, Maharashtra, 413213

            Name:- dhnanjay shivaji more
            Mb no:[protected]

            Sub:- correction my cibil report
            Dear sir/ madam
            Dhananjay shivaji more, my cibil correction and issues in report, i purchase new truck for the tata finance in 2013, but concealment in 2016, but i paid to insurance year to year but tata finance avoid to insurance and not allot my insurance.

            Your faithfully
            Dhananjay more
            Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
            Feb 27, 2018
            Updated by Jadhavt074
            Name:- dhananjay shivaji more
            Date:-27/02/2018
            Mb no:- [protected]

            Dear sir/madam
            My full name dhanajay shivaji more, purchase the new truck in 2013 but my truck is rip off in 2016. But purchase truk in tata finance.
            I paid my truk insurane 2 laks. But tata finance aviod the allot my insurance. Pls to help allot my insurance.
            Your faithfully
            Dahnanjay more
            Dear Sir

            I wanted reason, why not getting credit card for me my cibil score is good. 8.16
            Dear sir,
            sir my name is moolchand ahirwar s/o shri chhotelal ahirwar
            and my Control Number [protected]. sir my cibil profile name showing moolchand ahirwar s/o kisan is a not me wlong my correct name is moolchand ahirwar s/o shri chhotelal ahirwar so please corrections in my cibil report.
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              S
              Sana Baghdadi
              from Mumbai, Maharashtra
              Feb 26, 2018
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              Address: 400067
              Website: Credit card

              Hi
              Ther was. A fraud done on my tata credit card of 32000
              I gave. A complaint to tata people on phone but they didn’t consider it as earlier i have cleared all my bills on time but this time it was a fraud without my knowledge online transactions have happened that also without i providing any details. I reported a complain on call with tata but they r saying i have provided my otp to someone but when transactions happened i was sleeping at home and didn’t attend anya call till 1pm. Kindly please consider my complaint and help how to go about it

              Regards
              Sanna
              Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
              Cibil report information is wrong and not having a forward step to resolve the problem in the cibil site. Cheak the work of the cibil why the information is wrong and so many people having that problem
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                S
                Satyandv
                from Jaleshwar, Odisha
                Feb 25, 2018
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                Address: 753014
                Website: www.capitalfirst.com

                Dear sir/mam,

                I buy a washing machines from capital first limited. On 26.01.2018 i got the noc from the same company but till date my cibil report not updated. Copy of the same attached herewith for ready reference. Do necessary step to update my cibil score as soon as possible otherwise feel free to contact me on mob no. [protected]. Capital first harassed me in upgrading the same.

                Regards

                Satya
                Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
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                  G
                  gopal102001
                  from Mumbai, Maharashtra
                  Feb 23, 2018
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                  not updated my cibil records

                  Address: Mumbai City, Maharashtra, 400024

                  3/21/17 dear sir / madam,

                  Thanks for your mail i have already filled the form and send you in the link (If you have obtained your report from bank, click here to raise an online dispute...

                  Still you want the details. I don't understand then what was the purpose to fill the form...

                  I am attaching my n. O. C which i have got from h. D. F. C bank for your clarification...

                  1. Date...
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                  R
                  ramsawroop
                  from Ahmedabad, Gujarat
                  Feb 19, 2018
                  Resolved
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                  Resolved

                  one additional pan number showing in my cibil

                  Address: Jodhpur, Rajasthan, 342601

                  Dear sir /madam,

                  My cibil control no is [protected].

                  My name is ramsawroop so satyanarayan ojha

                  Dob 01 july 1962

                  My pan card no is abxps3515l,

                  I am check my cibil report and i found out a big mistake in my cibil report. A another (Extra) pan number (Abzpp5625j) mention in my cibil report (Abzpp5625j) but doesn’t belong to me. How is possible one parson carry...
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                  Y
                  ykumar2
                  from Mumbai, Maharashtra
                  Feb 15, 2018
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                  Website: www.CIBIL.com

                  I have been following up with cibil for a correction of my credit score that shows 'no history' even though i have 3 active accounts and 8 total with 13 years of credit history, and have confirmed with my banks reporting them on time. Despite relentless followup with cibil last 3 months, their standard response is - working, will get back shortly. Meanwhile, validated my score with experian (From paisabazaar) and it does show all correctly. Clearly, this is highly reckless job by cibil not bothering how much pain it causes when one seeks credit from banks/fis. Sounds like they can be absolved without any accountability. The website has nicely documented escalation process that i have used but to no avail, get always a standard response.

                  Any suggestion/help where to raise these issues? Rbi contact or somewhere else?
                  Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                  Invoice:DTCO/17-18/[protected] paid Rs 550
                  [protected]
                  SR number: SCO[protected]
                  name as printed--akkela ananda rao

                  please make it easier to acess my report
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                    2
                    224023
                    from Mumbai, Maharashtra
                    Feb 14, 2018
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                    Address: Mumbai City, Maharashtra, 400025
                    Website: Personal Loan closure updation

                    Dear Team,

                    My Self Mangesh Bhatji Sonawale, I have taken Fullerton india ltd Personal loan 30th August 2011, loan amount 52000/- tenure 48 month but I have one problem with me, I am unable pay the next 60 month emi, my cibil score very drop and loan was seeing* Written Off*

                    But after that I will closed the fully payment dated 12 December 2017
                    I want to update the record in my Cibil, Please remove the status Written off in my Record.

                    Regards.

                    Mangesh Sonawale.
                    mob [protected]
                    Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                    Feb 14, 2018
                    Updated by 224023
                    kindly resolve above matter, kindly update record in my Cibil.
                    In my credit report civil shows many wrong informations
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                      D
                      Dilbar Negi
                      from Ahmedabad, Gujarat
                      Feb 14, 2018
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                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                      Dear madam/ sir,
                      Myself, dilbar singh negi, from noida city, uttar pradesh, india. I want to know about my cibil score, it’s less than 750. Yesterday, i’m going to sbi for my car loan but the bank responds me that my cibil score is not good (It is 555). I used only sbi credit card and all payments made by me on or before due date and no other liabilities of payment on me.
                      Kindly solve my query as soon as possible.
                      Thanks
                      Name :- dilbar singh negi
                      Address:- flat no. 81-a, dhawalgiri apartments, sector 11, noida (U. P.) - 201301
                      Pan no:-adqpn9467m
                      Email id:- ds. [protected]@gmail.com
                      Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
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                        adityalk
                        from Kolkata, West Bengal
                        Feb 13, 2018
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                        Address: 700055
                        Website: Paisabazaar.com

                        I am trying to cancel my SIP from Paisabazaar.com for more than 5 months now. Everytime i call them they say it will be done within 4-5 days. Till now i have called them more than 5 times and i have also sent them many emails regarding this matter each of them is unanswered i have also opened 2 tickets in their wesbite around 90 days ago which is also unanwsered i have all the copies of email and also our telephonic conversation.
                        Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                        Mentioned the above said subject please setted my cibil reportbecause others loans holders are being shown in my cibil report so deleted the others loan which are being shown in my cibil report.

                        FROM: kuldeep singh s/o banta singh.
                        H/NO: 41/6 IMPROVEMENT TRUST COLONY SCHEME NO. 1 BATALA ROAD GURDASPUR (PB) PIN : 143521
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                          S
                          sujatapublishers
                          from Delhi, Delhi
                          Feb 8, 2018
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                          Address: New Delhi, Delhi

                          So many fake inquiry is done in my account by HDFC bank and I never applied for such loans. Today I have raised dispute no. CDS[protected]. Rate of Interest for Business loan was 18% but Internally calculated 20.5% and moreover they withdrawn the amount from my account without any authentication (Which is a crime U/S 406.Court Case is pending.
                          Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                          Sir my PAN no AVEPS0496H, any where I apply for consumer loan through this pan no suddenly Cibil score show very low, i[censored] see repost of debt they are showing pending emi of credit card, but that bank showing wrong debt, it is not my mistake
                          your are requested to take the action against this company/banks
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                            prasant pradhaan
                            from Kolkata, West Bengal
                            Feb 2, 2018
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                            Address: Darjeeling, West Bengal, 734101

                            Dear sir,
                            This is for your kind information, that i had paid in full and settled my credit card no hdfc bank credit card no[protected], vide settlement letter dated 21/jan/16, ref no s 1675541, but i am surprised to find that in my cibil report, your bank has updated the status as "suit filed (Wilful default" which is untrue and very wrong.
                            Therefore, i would request your concerned authorities to rectify the above mentioned error in my cibil immediately, else i will be compelled to take help of legal course through ombudsman.

                            Regards

                            Prasant raj pradhan
                            [protected]
                            Email - [protected]@gmail.com
                            Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
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                              M
                              muthukrishnanb
                              from Chennai, Tamil Nadu
                              Jan 29, 2018
                              Resolved
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                              Resolved

                              Address: Chennai, Tamil Nadu, 600028

                              I have take 2 different loan only in canara bank, nandanam branch, chennai, tamil nadu, india. pincode: 600018.

                              1. the first one loan is personal loan from 2017 March onwards loan amount Rs.1, 00, 000/-. balance due till date: 29.01.2018 Rs.(75000/- approximately)

                              2. and second one loan is Flood Loan 2015 onwards Loan Amount: 40, 000/- balance due till date (29.01.2018 Rs.15000/- approximately).

                              but now my cibil report is more than 3 loan in the above bank. i have take two above loan only taken. but more than two loan accounted in my cbill report. please rectify and refresh my loan details in your cbill records. for any clarification please contact my mobile: [protected]

                              thank you.
                              Mar 4, 2018
                              Complaint marked as Resolved 
                              Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                              Jan 29, 2018
                              Updated by muthukrishnanb
                              i have take 2 different loan only in canara bank, nandanam branch, chennai, tamil nadu, india. pincode: 600018.

                              1. the first one loan is personal loan from 2017 March onwards loan amount Rs.1, 00, 000/-. balance due till date: 29.01.2018 Rs.(75000/- approximately)

                              2. and second one loan is Flood Loan 2015 onwards Loan Amount: 40, 000/- balance due till date (29.01.2018 Rs.15000/- approximately).

                              but now my cibil report is more than 3 loan in the above bank. i have take two above loan only taken. but more than two loan accounted in my cbill report. please rectify and refresh my loan details in your cbill records. for any clarification please contact my mobile: [protected]

                              thank you.
                              Verified Support
                              Feb 01, 2018
                              Credit Information Bureau India [CIBIL] Customer Care's response
                              Hi muthukrishnanb,

                              You can now raise an on-line dispute for any data inaccuracy reflecting in your report. Please fill and submit the dispute resolution form available at:
                              https://www.cibil.com/dispute/

                              Regards,
                              Team TransUnion CIBIL
                              Hi muthukrishnan, .
                              That loan which does not Belongs to will be remove within 35-45 working days, request you to kindly provide your number or contact me [protected].
                              Sir

                              i have pan no abqps7909d in the name surinder pal singh

                              some other pan card account add in my cibil account

                              please correct it

                              thanking u
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                                M
                                Manika21
                                from Darbhanga, Bihar
                                Jan 29, 2018
                                Resolved
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                                Resolved

                                Dear Sir,
                                Myself Manish Kumar Chaudhary.
                                A Car Loan is showing in my name at Kapoorthala Bagh SBI branch, Dated 12/12/17.Loan A/C No. is [protected]
                                I have never applied for any loan in any branch of any bank. I wonder how this loan is wrongly showing in my name.
                                So I request you sir to take necessary steps to remove this loan from my name as this is mentally disturbing for me. My Savings account is in Ghoghardiha Branch of Madhubani District of Bihar.
                                Mar 4, 2018
                                Complaint marked as Resolved 
                                Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 01, 2018
                                Credit Information Bureau India [CIBIL] Customer Care's response
                                Hi Manika21,

                                You can now raise an on-line dispute for any data inaccuracy reflecting in your report. Please fill and submit the dispute resolution form available at:
                                https://www.cibil.com/dispute/

                                Regards,
                                Team TransUnion CIBIL
                                Feb 01, 2018
                                Updated by Manika21
                                Wrong Car loan showing in my name
                                One of our valued customer mr s b ganesha has closed his auto/car loan wide account no [protected] for rs 887000/- which is closed on 24/04/2015 fully and finally.However it is reflected in cibil with outstanding balance.
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                                  rajnan kumar
                                  from Madhipura, Bihar
                                  Jan 29, 2018
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                                  Address: East Singhbhum, Jharkhand, 831002

                                  Sir i pay my emi from 2012 to till now i am not a defaulter in any way but in cibil it show in my score suit filed. Today i gone to main branch jamshedpur than sbi given me in written that your account is standard and there is no any due on your account i attach the statement which i get today from sbi. Sir pls check the case and resolve my problam my pan card number is aslpk4626m and my area pin coad is 831002
                                  Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                                  Dear Team,

                                  Please find the attached NOC from icici bank.

                                  But in credit report this card is showing as active, please check and update if anything need from my end.

                                  Mob No:[protected]
                                  DOB:25.05.1988
                                  PLACE:BENGALORE
                                  PAN NO:ATBPC4248E

                                  REGARDS,
                                  MANU
                                  [protected]
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                                    S
                                    Sekarpush
                                    from Chennai, Tamil Nadu
                                    Jan 29, 2018
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                                    Dear sir

                                    I am s rajasekaran,

                                    I have taken housing loan from gic housing finance ltd, chennai branch on 2007 january rs.5, 00, 000/- loan number tn[protected] and renovation loan taken on 2010 september rs.2, 46, 000/-loan number tn[protected] only.

                                    But in paisabazaar cibil credit report show additionally two loan accounts as below on gic housing finance ltd with my name with same property address. I have sent much more mail to gic housing finance ltd and paisabazaar cibil report for past 3months. But till january 2018 report also show the same wrong report. Kindly i request to you reverse the same immediately.

                                    Wrong loan account number amount of loan
                                    Ka[protected] rs.12, 74, 307/-
                                    Mh[protected] rs. 5, 63, 265/-

                                    Kindly do the needful immediately

                                    Thanking you

                                    S rajasekaran
                                    Plot no 2456 tnhb
                                    Avadi
                                    Chennai 600054
                                    Credit Information Bureau India [CIBIL] customer support has been notified about the posted complaint.
                                    Jan 20, 2018
                                    Ajay sharms's response
                                    I m not taking any type of loan why showing loan in my cibil score
                                    Feb 08, 2018
                                    Updated by Sekarpush
                                    Dear sir

                                    K A : paisabazar.com / gic housing finance ltd

                                    Who is the rectifier, i don't know. But my tension is not reduce.

                                    i missed lot of opportunities of loan, credit card regarding this issue.

                                    Kindly rectify the fault. That is enough.

                                    Thanks

                                    S RAJASEKARAN
                                    One loan has been reflected in my CIBIL score kindly check at your end while I don’t take any loan . why such loan reflect at my name due to which my CBIL score.

                                    Pls check and explain.

                                    Regards
                                    Ajay sharma
                                    After made the complete payment for Consumer durable Loan No :3059546, we received the NOC from Capital first end. But in my cibil Report still showing as write off only .Request you to help on this
                                    Hi
                                    29.01.2018 i have paid rs 550 though hdfc debit card for checking my cibil score but report have not been generated but money was deducted from my account
                                    Plz take necessary steps according for refund as soon as possible plz
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