Credit Information Bureau India [CIBIL] Complaints & Reviews

Dear Sir/Madam,

I have cleared all my dues and loans with all financial institutions. Still i am not able to apply or get any finance approved due to CIBIL report where all my loans are still reflected as overdue. We have innumerable times submitted the settlement letters copies to various financial loan institutions still there are problems in loan transactions.I request you to help me in this regards at the earliest. On approaching banks we get a response saying that the lists are already updated from their end.

Regards

Bhagwati Pathak

Hello,

I had applied for a home loan from HDFC bank which was approved and sanctioned by the bank without any issues. But the builder had some technical problems with the bank which did not resolve so I was requested by the builder to apply for a home loan in some other bank. Accordingly I applied for a home loan in Bank of Baroda(they claim to process home loans in just 6 days). It took over month for them to come to a conclusion over my home loan application (for which I had to chase them down several times..!! my application file was below dump of several files and it took real efforts for the bank guy to find out my file)

coming back to the real complaint...Bank of Baroda had my CIBIL report which states that I have not disclosed a loan of 80000/- and also a credit card details.At present I have only one credit card and have submitted the details for the same with the bank. On the basis of the CIBIL report the BOB bank rejected my application plea. When I asked them for a work around they suggested that I buy a HDFC std life insurance product from them of 20000/- which would increase the weight of my home loan application and they will process it within 3 days.

Now I asked the BOB bank official about the CIBIL report he had no answers. I aslo checked with HDFC bank and they said my CIR was clear. Now I need to know how come I have 2 versions of my CIR????

Can anyone please suggest me on what action I can take ??

It appears that my name is on the Negative list of CIBIL, as has been reported to me by some credit card companies, while rejecting my application.

I have tried to communicate with them but in vain.

I do not know how my name figures in their list and for what reason? It is a very frustrating experience for me specially because I have been extremely conscious and have always tried my best to maintain an impeccable credit history as can be borne out by my several credit cards being held for over 10 years, my past car loans and the current housing loan repayment track record.

Moreover, how can CIBIL put up a name on the negative list without referring to the concerned individual?

Dear Sir, REQUEST TO CONSIDER MY CASE FAVOURABLY AND IMMEDIATELY

Pls.find below the Letter I have addressed to CIBIL, Mumbai and the Reply received from CIBIL..
Kindly request ICICI to issue me the 9 Digit Control Number of my CreditReport so that CIBIL could modify the report in my database and help me to avail Personal Loans.

Thanks and Kind Regards,


D P SURESH
________________________________________________________________________________...⇄
Dear Sir,

I introduce myself as D P Suresh from Chennai.

I settled 3 Credit Cards viz.ICICI, HSBC and SBI, all of them with a Settlement Letter.

I have applied for Personal Loans from HDFC, CITI Financial and a Personal Lender. It is a pity that all the 3 loans have been declined for the fact that a copy of my settlement letter has not reached your Office and hence you have declined the loan.

I request you to kindly take my case favourably and help me to avail Personal Loans. My Son is in his School FInal and I have planned for Educational Loan to meet his College expenses.

At this juncture, I also confess that I will not default in payment of credit cards any more in future.

Hence this request. If possible, pls.reply favourably to me as to what step I should take in this regard.

Thanks and warm regards


D P SURESH
[protected]

From: "[protected]@cibil.com" <[protected]@cibil.com>Add sender to Contacts To: [protected]@yahoo.co.in
Dear Sir,

With reference to your mail, we would like to inform you that if and when there are any grievances, the individual needs to resolve it with the concerned Bank or may write to the Customer Service Department of the concerned bank and after resolving the matter, the Bank informs CIBIL to take the necessary action.

CIBIL cannot modify any information in the database without the concerned member confirming the same. We request you to ask your Bank to send us the updated data and we will upload the same onto our database. The changes will then get reflected on your Credit Report.

In case of any further clarifications, kindly mail us the control number of your credit report from the credit institution, which has drawn a credit report on you and denied the credit application. The Control number is a nine digit unique number that helps us to track the same report from our database.

Thank you.

Regards,
Neeraj Amin

This document is classified as : (-) Public (-) Internal (X) Private (-) Departmental (-) Confidential



damal suresh <[protected]@yahoo.co.in>
01/17/2009 10:47 AM Please respond to
[protected]@yahoo.co.in


To [protected]@cibil.com
cc [protected]@yahoo.co.in
Subject PERSONAL LOAN

________________________________________________________________________________...⇄

Dear Sir / Madam

In the end of 2007 and in the begining of 2008, due to some of my personal problems and financial crisis, I had a discussion with the credit card providers (SBI, ICICI, Citi) and have settled my total due amount in one single payment to them and I am having all the supporting documents for this settlement (settlement letter from bank and the receipt). Even though now in 2008 last and now in 2009, my name is in CIBIL's blacklist as my status mentioned as "Fraud" which is directly affecting my future and carrer as well as my goodwill in the society, this will also affect me from future loans. At present my financial status sounds good but because of this CIBIL report I am not able to avail any loan like car loan, housing loan and even credit cards. I don't know whether this CIBIL is an approved organization or not, and even don't know what this is. Kindly help to to resolve my issue and help to re-built my goodwill.

Thanks in advance for the truthfull justice provided to me.

Thanks & Regards
Prabhu

Hello sir,

I have availed home loan from ICICI bank and now i want to go for Balance transfer(i.e takeover) with SBI.
But yesterday i got one Credit report from SBI stating that my homeloan application is pending because of some outstanding with one one of the credit card company. Amnt is Rs 17, 846 of dated[protected]
whereas i availed home loan from ICICI bank in May 2006 and no problem of this sort had happned.
As far as i know there is no outstanding amnt with any bank on my behalf.

In report Bank's name is not mentioned due to which i am unable to get it right.
My query is if i can get the bank's name for which due amnt is shown then i shall be able to conatct them and talk to to them. Kindly help me to get the same.
My control number is 38, 43, 08, 543.
Its very urgent.
Thanks and regards

Recently I had applied for home loan which was rejected by on of the PSU bank on a/c of some credit card default showing in my name. Interestingly Bankers name, account detail and other relevant details are not appearing in the CBIL report from which I could understand which bank has put my name in defaulter list. Since I had clear all my dues against all the credit cards and taken confirmation over phone from their call centre (as per the call centre employee they donot have option to confirm over e-mail.

Can any one guide me how to get the detail from CBIL so that the respective financial institution can contacted for clearance.

Regards
Bijay Agarwal

Here is the copy of mail I have already sent to CIBIL...your comments pls:

Dear Sir/Madam The below referenced details indicate my transactions with the credit cards. I would like to inform you that based on this feedback my personal loan application has been declined by some banks viz.IDBI, ICICI and AXIS. This is really funny as well as ridiculous. As you are aware, the mechanism by which the money is recovered in personal loan is vastly different than that of a credit card. The EMI deduction for a loan is directly from a savings or salary account on a scheduled date every month and in case of any default, the banks take definite number of cheques upfront which are blank and can use these cheques.If these cheques bounce, then the issuer of these cheques can be prosecuted directly. Which means, there is a considerable amount of care taken by the banks to protect their money in case of a defualt and the possibility of default to happen is greatly reduced.The banks make sure that the borrower is economically sound and stable and make sure upfront that he will not default by scrutinising all the papers like salary slips, bank statement, residence proof etc. This is my previous experience with the personal loan I have taken and there has been no single default in that case.Although there is no collateral guarantee, the possibility of default is very much less as the same is built into the system of lending personal loan and I think this system is sound enough. On the contrary, the credit card bill payment may get delayed or defaulted as there is no provision for the same to deduct from the bank account or salary account and no precautionary measures taken as such from these companies to make their money secured. Paying these bills is at the sole descretion of the credit card holder and as such he may delay or even default as there is no systematic and desciplined action.Besides, due to erroneous collection systems used by many banks a credit card holder may get defaulted unnecessarily.In short, in the credit card system there is an inherent flaw in the system which can very much cause default or overdue payments. Unfortunately banks are using the credit card related feedback from cibil to make their credit decision which is highly illogical and erroneous for the reasons and differences mentioned above. They must consult cibil database for getting feedback on similar product and in my case it is the personal loan. My record for this is very clear and without a single defualt. They must use my credit card related feedback with cibil to decide weather I should be given a credit card or not if I apply for one. Making credit decisions for personal loan based on the report of credit card payments is senseless and I am sure you would agree on it! It is good to have such a system in place but if not used properly will do more harm than good, which is what is happening now. I have been unnecessarily refused from getting personal loans which I desparately need and my documentary compliance is quite satisfactory but banks should use the logical attitude to make the credit decision. You as CBIL are requested to give suitable guidelines in this regard so the banks can use a suitable baseline for deciding weather the loan be granted or declined, rather than blindly making the decisions based on an incompatible data and loose the business, create bitter feeling of distrust towards them and create a negative image about them, which I guess is started already. I hope you will consider my suggestions

I have applied for a home loan recently.

I have received information from the bank regarding defaulting in credit cards of Standard Chartered Bank, ICICI Bank, ABN AMRo, AMEX & HSBC Bank and my name is listed in the Defaulter List of CIBIL.

Except Amex, all the banks have provided wrong information to the CIBIL. Now after long email exchange and telecom I have received emails from all the above mentioned banks stating that there are no dues pending from my end and full and final settlement letter from the AMEX.

But now banks are saying that it will take 30-60 days to update the record in CIBIL. Its really a long period. MY Home loan is stuck because of the wrong information given by the bank to CIBIL.

I seek justice to get my names removed from the defaulter list with an immediate effect. I am ready to give all the proof and settlement letters issued by the concerned credit cards provider.

Please help so that my Home loan can start.

Looking forward to a suitable action at the earliest form your end.

My email ID: [protected]@gmail.com
Mobile #[protected]

I need my CIBIL credit report..
My DOB is 24/04/1978.. Pls let me know whether i need to pay any service charge for this, if so where should i pay.. Its very urgent for me pls help me

Need my CIBIL report to verify my credit history