[Resolved] Credit Sudhaar Services — cheating and not refunding | |||||
I sujay nader took credit sudhaar services in the month of october 2017, with a followup call from mr. Shadab sheikh from credit sudhaar i paid around 35000 in cheque payment as promised with a condition that they will help me clear all my default accounts by providing me a plus loan of around 3 lakhs and also help me get my score to around 850 as per shadabs promise. I reside in pune and went to their office in mumbai to take their service, they spoke all sweet talks and persuaded me to go for their service. After the activation i got for some few calls from their company in which they never addressed cleary that they wont refund us the money incase they fail to provide what they promise. I was alloted a couselor ms. Ayushree bhandari who just called and kept on asking me fr documents to clear my accounts, always asking for this letter or that email frm bank manager where i had defaulted. I submitted them all the documents with itr and also gurantor documents according to their demands after which i am promised that file is logged in and very soon i will get to know eligibilty and my loan for closng the accounts. Now on 26th dec 2017 my counselor ms. Ayushree bhandari hd already mailed me that she can see a write off in my card and she just did not highlight the issue so much and asked me to keep calm as the loan process will happen soon.in the meantime i get calls in the first week of jan 2018 that my loan could nt be processed as there is a write off and they started to highlight the issue so much as if they dnt know anything abt the issue, shadabs tone was a change as if he did nt promise anything and ayushree started saying things as if she was nt knowing anything. I told them to refund the money and they said tht they dnt refund and they did not promise which is a total lie. I said to them ignore the plus loan just try to clear my credit card issue as its a small amount and help me as you cannot pay me my money get me out of the credit card issue, again they said ok they will do it. I gave them gurantor documents and i was promised that my issue of credit card will be solved. Now today again after a call from credit sudhaar i come to know that they cannot clear my credit card issue and i have to do it on my own. I request to you to kindly help me get my refund back from this crook and cheat fake company. They are misleading and cheating so many people with their lies. Was this information helpful? | |||||
Feb 17, 2018 Complaint marked as Resolved Credit Sudhaar Services customer support has been notified about the posted complaint. Verified Support Jan 17, 2018 Credit Sudhaar Services Customer Care's response Dear Mr Soojey Greetings of Credit Sudhaar Services. At the outset of your complaint we regret the inconvenience caused to you. We would like to inform you that we understand your service experience and we have raised the complaint with concern team and you will soon receive a service call to address your concerns. Credit Sudhaar cares about our customers, and we're working to improve our service. We value your relationship with us, Thank you for being our Patronage. Thanks Team - Customer Delight | |||||
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+91 22 6179 7000
901, Ruby Crescent Business Boulevard, Ashok Chakravati Road, Kandivali East, Mumbai, Maharashtra, India - 400101
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