CreditMantri — after loan approval, no one came to me to collect documents

Dear credit mantri team, i applied personal loan in sriram city union finance through credit mantri, this is my ref no - plg10810ngc45k, credit mantri team told me loan of 1 lakh has been approved and took the appointment. But no one came to me to collect documents. I request you to resolve the issue. I called credit mantri customer care number.. No one received the calls also
Thank you
Moka bhanu kiran
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