CreditMantri — automated credit card application filing without intimation and not deleting my account

July 18, 2019 at 02:28 pm, they applied for sbi simplysave credit card on behalf of me. They did not call me, they did not ask me and just submitted the application. And that application was rejected because i have have 2 active loans. Now those inquiries are impacting my cibil in negative ways. No one is lending me money and rejecting my applications. This is unauthentic behavior from a company. This is my request to the one who will be helping me through out this, i want to delete my account from creditmantri. I don't want to use such a useless fraud company.

After these i got so many calls from them about applying for credit card from their website, and i denied. Still they applied for sbi simplysave credit card. They told me that the application has not been submitted to bank and don't worry, they will unsubscribe me from their services. But nothing happened. Isn't there any way to tell credit bureau to discard this company from using their services, so that this company will not be able to mentally harass any individual. This is more of a fake company, it does not provide any customer care. I cannot call back the number they call me from.

How will i get help in this scenario? Is filing an fir against this company will help me out here? Isn't there any law to protect the customer's privacy, so that no can use their info without their permission?