CreditMantri — behavioral issue with the callers

Address:New Delhi, Delhi, 110052

Hi All,
This may sound weird but i have issue with the way these people address their customers. I don't know about others by since day 1 they are addressing me with my last name first. Innitally I thought that it's okay. Until today, i got a call from one of their agent and he said that my last name was filled in the column of first name and first name was filled in last name column. Which means my name is Ankur Dhirta and by mistake it was filled like Dhirta Ankur, actually Ankur is my first name. Moreover they even claimed that I filled this form wrong and also they pronounced my last name incorrectly which is offending for me. They call me Dhirtra, Dhrita, Dheerat but never call me Dhir-ta. How tought is that to read. I asked the agent named Nishant Singh who called me today, to transfer the call to his manager. He said that his manager is not available. He even said that he will arrange a call after an hour. I agreed. But soon after he disconnected the call i received an email stating that they have put my number on DND after my request. I did not request for that. I mean they keep on doing whatever they want without our consent.
I am attaching the copy of form which i filled at the time of reaching them for the very first time.
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