CreditMantri — Credit Card Was Not Used & Getting Calls For The Payment

CreditMantri — Credit Card Was Not Used & Getting Calls For The Payment

P Pavan1984 from Chennai, Tamil Nadu Apr 28, 2022 Apr 29, 2022 This thread was updated on Apr 29, 2022

This is to bring your notice that on daily basis, I'm getting calls from CreditMantri and they are saying that I'm a defaulter for HDF Credit Card Payment from 2008, Which is completely wrong. They are mentioning that in 2008 I was using one HDFC credit card and the payment was due. Which is not true. In 2008 I don't have a credit card & I was not using the present Mobile number. I was asking them to provide my full details. They are not able to provide my full name and they are not able to provide the transaction details as well. Without having the proper information on a daily basis they are harassing me with their calls and they are quoting me as a Defaulter. I would like to take this complaint and take necessary action against them. Regards, Pavan Was this information helpful? No (0) Yes (0)
CreditMantri customer support has been notified about the posted complaint.
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HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 29, 2022

Dear Customer,

At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance "