CreditMantri — delete my pan number from creditmantri

Hi, this is very disappointing as month on month my score keeps reducing without doing any financial transactions in terms of loans or applying for any new one's. Its quite unprofessional that there is no section in the portal to discontinue / deactivate one's account why is there no option to do so? Why are we under credit mantri's mercy to have our account number removed? And the marketing calls, man.. Thats one hell of a team to follow on daily basis. Have my pan account number deleted immediately.